Delight-Driven Order Entry Specialist

Melaleuca: The Wellness Company; Idaho Falls (ID); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Free product credit

Pay raises

401(k) match

Longevity bonuses

Job security

Company events

Fun work environment

Job summary

Melaleuca: The Wellness Company is seeking a Customer Service team member to bring products to life for our customers and resolve issues. You will answer inbound customer service calls from our customers, creating a world-class experience.

We are a fast-paced team within a values-driven company that promotes a feel-good lifestyle. You will join a culture that treats employees with respect and supports growth and development.

Qualifications

• Ability to work in Microsoft Office and on a computer.
• Flexibility is required for this position.
• Proficient keyboarding and computer skills.
• Able to analyze problems.
• Able to work under stress.
• Able to perform duties accurately and efficiently.
• Able to handle confidential information.
• Able to type 30+ WPM.

Responsibilities

• Answer calls in a professional and courteous manner with a goal of having the customer feeling "delighted".
• Analyze customer situations and determine viable options that will serve them best.
• Accurately place telephone orders offering specials, promotions and services that help meet customers needs.
• Work independently and professionally.

Skills

Typing 30+ WPM

Keyboarding

Analytical thinking

Stress management

Tools

Microsoft Office

Job description

Melaleuca: The Wellness Company is seeking a Customer Service team member to bring products to life for our customers and resolve issues. You will answer inbound customer service calls from our customers, creating a world-class experience.

We are a fast-paced team within a values-driven company that promotes a feel-good lifestyle. You will join a culture that treats employees with respect and supports growth and development.