Telephone Interviewer - [A]

University System of New Hampshire; Durham (NH); On-site; USD 17,000 - 24,000; Part time

Job summary

The University System of New Hampshire is seeking a part-time Telephone Interviewer for our Durham campus. The role involves conducting phone interviews to collect survey data using scripted questionnaires and survey software, while recording responses accurately.

A strong command of typing and computer use, plus clear spoken communication, is required. Shifts are offered in blocks throughout the week, with 8–20 hours per week.

Qualifications

• Strong typing skills and comfort using a computer.
• Ability to speak clearly using a telephone headset.
• Record participants' verbal responses accurately.

Responsibilities

• Collect survey data by conducting phone interviews following scripted questionnaires.
• Guide respondents through questions using survey software and record responses.

Skills

Typing

Computer skills

Clear communication

Tools

Survey software

Job description

As a Telephone Interviewer, your primary responsibility will be to collect survey research data by conducting phone interviews. You will follow scripted questionnaires, which typically take 10-15 minutes to complete. Surveying software will guide you through the questions and record participants' responses.

This role requires strong typing skills and comfort using a computer, including basic navigation through menus. You must be able to speak clearly and professionally using a telephone headset, and accurately record participants' verbal responses.

This is an in-person position at our call center located on the Durham Campus. Remote work may be available after a probationary period employees in good standing who meet remote work requirements.

Employees are expected to work between 8-20 hours per week. You will be responsible for selecting and maintaining your own schedule. Shifts are typically offered in 4-hour blocks:

• 9:00 AM - 1:00 PM
• 1:00 PM - 5:00 PM
• 5:00 PM - 9:00 PM

Please note: Our work is project-based, so there may be short breaks between assignments.

Compensation Pay Range

$15.00 /hour

This is an evergreen posting. While there may not be an immediate opening, we regularly hire for this position throughout the year. Applications are reviewed as opportunities become available.

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire's lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations. More information on benefits can be found here: USNH Employee Benefits | Human Resources

Location

Durham

Salary Grade

Adjunct Hourly Staff 00