Telemarketer - State Farm Agent Team Member

Sfdeb; Northville (MI); On-site; USD 21,000 - 30,000; Part time

Job summary

Debra Herndon - State Farm is seeking a telemarketing professional to promote insurance products and services, initiating outbound calls and following up on leads to generate appointments for agents. You will manage prospect data and report on activity to drive agency growth.

The role emphasizes strong communication, resilience to rejection, and adherence to regulatory guidelines while supporting community outreach and brand development.

Qualifications

• Previous telemarketing or sales experience, preferably in the insurance industry.
• Communication and persuasion skills; proficiency in using CRM software.
• Basic understanding of insurance products or a willingness to learn.
• Ability to handle rejection and remain motivated.
• Organizational skills to manage and track multiple leads.
• Professional and courteous telephone manner.
• Focus on achieving targets and contributing to the agency’s growth.

Responsibilities

• Make outbound calls to prospective customers to promote State Farm Insurance products and services.
• Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
• Maintain and update a database of prospects and customer interactions.
• Ensure all communications adhere to State Farm guidelines and compliance standards.
• Prepare regular reports on call activity, lead generation, and appointment scheduling.

Skills

Telemarketing experience

CRM proficiency

Communication skills

Sales orientation

Organizational skills

Tools

CRM software

Job description

Benefits

• Paid time off
• Training & development
• Company parties
• Flexible schedule
• Free food & snacks

Role Description

As a telemarketer for Debra Herndon - State Farm your creativity and strategy promote the continued growth of our agency. Your diversified marketing shapes our brand’s public image and cultivates existing customer relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers’ experience, and strategically position our agency… whether on social media or at community events!

While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency.

Hours

• 8:30AM - 11:30AM
• 3PM - 6PM
• You may choose either shift on a day-by-day basis.

Responsibilities

• Make outbound calls to prospective customers to promote State Farm Insurance products and services.
• Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
• Maintain and update a database of prospects and customer interactions.
• Ensure all communications adhere to State Farm guidelines and compliance standards.
• Prepare regular reports on call activity, lead generation, and appointment scheduling.

Qualifications

• Previous telemarketing or sales experience, preferably in the insurance industry.
• Communication and persuasion skills; proficiency in using CRM software.
• Basic understanding of insurance products or a willingness to learn.
• Ability to handle rejection and remain motivated.
• Organizational skills to manage and track multiple leads.
• Professional and courteous telephone manner.
• Focus on achieving targets and contributing to the agency’s growth.