Telemarketer - State Farm Agent Team Member

Rick Smith State Farm; Cedar Hill (TX); On-site; USD 32,000 - 52,000; Part time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Rick Smith State Farm Agency in Texas seeks a Telemarketer Team Member to help connect with prospective customers and create new business opportunities. You will follow up on internet leads during evenings, qualify prospects, and engage them with State Farm products while coordinating with the licensed sales team.

The role emphasizes relationship-building, conversational skills, and a service-oriented approach to meeting client needs, with training in-office to start and opportunities for

Qualifications

• Experience in telemarketing or inside sales preferred.
• Ability to communicate clearly and persuasively with prospects.
• Comfortable handling objections and maintaining professional phone presence.
• Ability to work independently and stay organized while meeting goals.
• Basic computer skills and ability to learn agency systems.

Responsibilities

• Make outbound calls to prospective customers regarding State Farm products.
• Follow up on internet leads generated during evenings and weekends.
• Identify, qualify, and engage prospects based on insurance needs.
• Build rapport and generate interest in available products and services.
• Schedule appointments and hand off to licensed sales team as needed.
• Provide basic information about insurance options and agency services.
• Maintain accurate records of interactions and lead activity.
• Follow agency guidelines and compliance standards.
• Track activity and provide updates on lead generation and appointments.

Skills

Telemarketing

Communication

Objection handling

Independent work

Computer literacy

Tools

CRM software

Job description

Role Description

As a Telemarketer - State Farm Agent Team Member for Rick Smith - State Farm Agent, you will play a key role in helping our agency connect with prospective customers and create new business opportunities. This position is ideal for someone who enjoys building relationships, starting conversations, and helping people find solutions that meet their needs.

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Telemarketer - State Farm Agent Team Member for Rick Smith - State Farm Agent, you will play a key role in helping our agency connect with prospective customers and create new business opportunities. This position is ideal for someone who enjoys building relationships, starting conversations, and helping people find solutions that meet their needs.

In this role, you will follow up on internet leads generated during evenings, weekends, and after-hours, qualify prospects, generate interest in State Farm products and services, and connect warm opportunities with our full-time sales team. Your efforts will help ensure that no lead goes untouched and that potential customers receive a timely, professional experience.

If you are self-motivated, comfortable on the phone, and enjoy helping people while contributing to a growing business, we'd love to hear from you.

Responsibilities

• Make outbound calls to prospective customers regarding State Farm insurance products and services.
• Follow up on internet leads generated during evenings, weekends, and after-hours.
• Identify, qualify, and engage prospective customers by gathering relevant information and assessing their insurance needs.
• Build rapport with potential customers and generate interest in available products and services.
• Schedule appointments and facilitate warm handoffs to the agency's licensed sales team.
• Provide basic information regarding insurance options and agency services.
• Maintain accurate records of customer interactions and lead activity within agency systems.
• Follow agency guidelines and compliance standards in all communications.
• Track activity and provide updates on lead generation and appointment-setting efforts.

QUALIFICATIONS

• Previous experience in telemarketing, inside sales, customer service, or lead generation preferred.
• Property & Casualty (P&C) insurance license preferred but not required.
• Strong communication, relationship-building, and persuasion skills.
• Comfortable making outbound calls and handling objections professionally.
• Ability to work independently while staying organized and focused on goals.
• Basic computer proficiency and ability to learn agency systems.
• Professional, positive, and customer-focused phone presence.
• Motivated by performance and contributing to the agency's growth.

SCHEDULE & WORK ENVIRONMENT

• Hours will primarily be evenings, Fridays, and Saturdays.
• Initial training will be completed in-office to ensure a strong foundation and understanding of agency processes.