Telemarketer - State Farm Agent Team Member

Lisa White - State Farm Agent; Ann Arbor (MI); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Job summary

Lisa Rich State Farm is seeking a telemarketing professional to support its local agency growth in Ann Arbor. You will creatively promote insurance products, engage potential customers, and build strong relationships while aligning with community marketing campaigns.

Responsibilities include outbound calls, lead qualification, CRM maintenance, and reporting. A passion for sales, resilience, and the ability to learn State Farm offerings are key to success in this role.

Qualifications

• Previous telemarketing or sales experience preferred.
• Strong communication and persuasive abilities.
• Familiarity with CRM systems or willingness to learn.

Responsibilities

• Make outbound calls to promote insurance products and services.
• Identify and qualify leads by gathering customer information.
• Stay informed about State Farm offerings and policies.
• Follow up on leads to schedule appointments for agents.
• Provide information and answer basic questions about insurance options.
• Maintain and update prospect and customer records.
• Ensure all communications comply with guidelines.
• Prepare reports on call activity and lead generation.

Skills

Telemarketing

Sales

Communication

Lead qualification

Resilience

Tools

CRM software

Job description

Benefits:

• Bonus based on performance
• Flexible schedule

ROLE DESCRIPTION:

As a telemarketer for Lisa Rich State Farm your creativity and strategy promote the continued growth of our agency. Your diversified marketing shapes our brand’s public image and cultivates existing customer relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers’ experience, and strategically position our agency… whether on social media or at community events!

While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency.

RESPONSIBILITIES:

• Make outbound calls to prospective customers to promote State Farm insurance products and services.
• Identify and qualify leads for agents by gathering relevant customer information.
• Stay informed about the various insurance products and services offered by State Farm.
• Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
• Provide initial information to potential customers and answer basic questions about insurance options.
• Maintain and update a database of prospects and customer interactions.
• Ensure all communications adhere to State Farm guidelines and compliance standards.
• Prepare regular reports on call activity, lead generation, and appointment scheduling.

QUALIFICATIONS:

• Previous telemarketing or sales experience, preferably in the insurance industry.
• Communication and persuasion skills; proficiency in using CRM software.
• Basic understanding of insurance products or a willingness to learn.
• Ability to handle rejection and remain motivated.
• Organizational skills to manage and track multiple leads.
• Professional and courteous telephone manner.
• Focus on achieving targets and contributing to the agency’s growth.