Telehealth Pharmacy Care Coordinator

Devoted Health; United States; Vor Ort; USD 32.000 - 41.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental plan

Vision plan

Paid time off

Stipend for mobile/internet

Stock options

Bonus eligibility

Parental leave

401K plan

Zusammenfassung

Devoted Health is seeking a Healthcare Pharmacy Care Coordinator to support outreach campaigns and coordinate medication-related care for members. You will engage with pharmacists, providers, and members to address clinical gaps and therapy variations.

You will manage a busy caseload, document actions, and work with the broader pharmacy team to improve access and affordability of medications in a fast-paced, mission-driven environment.

Qualifikationen

• At least 3 years of work experience in health care or retail pharmacy.
• Active National PTCB Certification.
• Comfortable making a high volume of outbound calls to members, providers, and pharmacies.
• Comfortable managing daily responsibilities and tasks independently.
• Ability to shift between tasks, projects, and priorities frequently.

Aufgaben

• Supports clinical outreach campaigns by making outbound calls and utilizing portal chat to members to schedule appointments with the pharmacist team to address clinical gaps or medication concerns.
• Supports cost of care efforts by reaching out to providers and members to offer lower cost alternative medication options.
• Manages an assigned caseload which may require provider, pharmacy, and/or member follow-up to address medication recommendations, concerns, or questions.
• Independently oversees assigned cases and outreaches with timely follow-up, clear next steps, and thorough documentation.
• Helps members navigate their Devoted Health benefits.
• Participates in sprints, pilots, and special projects as they launch.
• Collaborates with the broader pharmacy team to support shared goals and coverage needs.
• Assists with training and shadowing when new team members join the team.
• Participates in team and pharmacy department activities and responsibilities.

Kenntnisse

Pharmacy experience

PTCB Certification

Outbound calls

Independent work

multitasking

Jobbeschreibung

Devoted Health is seeking a Healthcare Pharmacy Care Coordinator to support outreach campaigns and coordinate medication-related care for members. You will engage with pharmacists, providers, and members to address clinical gaps and therapy variations.

You will manage a busy caseload, document actions, and work with the broader pharmacy team to improve access and affordability of medications in a fast-paced, mission-driven environment.