Telehealth Clinical Technician: Patient Care & Tech Support

U.S. Department of Veterans Affairs; La Crosse (WI); Sur place; USD 42 000 - 56 000; Plein temps

Résumé du poste

The Health Technician (Telehealth Clinical) at the U.S. Department of Veterans Affairs serves to support and manage telehealth operations at a La Crosse site.

The role includes preparing telehealth rooms, establishing video connections, and maintaining schedules and equipment to ensure smooth clinical encounters. Responsibilities include providing patient education, coordinating telehealth tests, and ensuring security and readiness of telehealth technologies for both patient and provider

Qualifications

• Experience documenting duties and providing evidence of one year in a health care field or equivalent education.
• Transcripts required for education as part of qualification.
• Experience and education combinations are acceptable as specified.
• Ability to schedule telehealth appointments and document patient information in EMRs.

Responsabilités

• Supporting clinical telehealth encounters for patient and provider locations as telepresenter.
• Imaging and data management for telehealth store-and-forward applications.
• Provide technical and administrative support of telehealth operations.
• Schedule simple and complex inter-facility telehealth appointments.
• Install, configure, maintain, and troubleshoot telehealth technology.

Connaissances

Telehealth scheduling systems

Electronic medical records

Communication with healthcare teams

Technical problem solving

Formation

Bachelor's degree in healthcare field

Associate's degree in healthcare field

Outils

EMR systems

Video conferencing platforms

Description du poste

The Health Technician (Telehealth Clinical) at the U.S. Department of Veterans Affairs serves to support and manage telehealth operations at a La Crosse site.

The role includes preparing telehealth rooms, establishing video connections, and maintaining schedules and equipment to ensure smooth clinical encounters. Responsibilities include providing patient education, coordinating telehealth tests, and ensuring security and readiness of telehealth technologies for both patient and provider