Telehealth Clinical Technician - Advanced

U.S. Department of Veterans Affairs; Pensacola (FL); On-site; USD 52,000 - 75,000; Full time

Job summary

The Health Technician (Telehealth Clinical) Advanced at the U.S. Department of Veterans Affairs performs a full range of telehealth duties, overseeing day-to-day operations, coordinating with remote sites, and supporting the facility-wide telehealth program.

The role requires technical skill, training ability, and strong teamwork to help deliver patient care via telehealth technologies. GS-07 Advanced level; candidates should have health care experience or related education, and be proficient in

Qualifications

• Citizenship requirement: U.S. citizenship
• One year of health care experience or health technician background
• Four academic years above high school with related health courses or an associate's in a health care field
• Equivalent combination of experience and education acceptable
• English language proficiency for patient-care roles

Responsibilities

• Coordinate and manage day-to-day telehealth operations between local and remote sites
• Install, maintain, and troubleshoot telehealth hardware and software
• Provide training and guidance on telehealth technologies to patients and staff
• Assist in performance improvement and reporting for telehealth processes
• Schedule telehealth appointments and manage room/technology availability

Job description

The Health Technician (Telehealth Clinical) Advanced at the U.S. Department of Veterans Affairs performs a full range of telehealth duties, overseeing day-to-day operations, coordinating with remote sites, and supporting the facility-wide telehealth program.

The role requires technical skill, training ability, and strong teamwork to help deliver patient care via telehealth technologies. GS-07 Advanced level; candidates should have health care experience or related education, and be proficient in