Teléfono

Personal Telephone Answering Service; San Jose (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Competitive Compensation

Great Work Environment

Job summary

Personal Telephone Answering Service in San Jose, CA seeks a Telephone Operator to handle incoming calls, answer questions, and route calls to the right departments. You will verify information, update records, and maintain detailed notes on conversations while staying friendly under pressure.

Prioritize accuracy and customer service in a fast-paced environment. The ideal candidate will manage multiple calls, document essentials, and provide reliable support to callers and staff.

Qualifications

• Excellent customer service skills.
• Strong organizational skills.
• Familiarity with computer phone systems helpful.

Responsibilities

• Answering incoming phone calls, answering questions, and transferring calls to the appropriate places
• Juggle multiple callers and phone lines while maintaining a positive attitude
• Keep notes on important callers and information
• Take messages, as needed

Skills

Customer service

Organization

Phone systems

Tools

Phone systems

Job description

Benefits:

• Paid time off

Benefits/Perks

• Competitive Compensation
• Great Work Environment

Job Summary

We are seeking a Telephone Operator to join our team! As a telephone Operator, you will answer all incoming calls, answer questions, and direct calls to the appropriate people and places. You will also verify information over the phone, update documentation as needed, and keep notes on important calls. The ideal candidate can maintain a positive, helpful attitude even while handling multiple calls, has excellent customer service skills, and is comfortable on the phone.

Responsibilities

• Answering incoming phone calls, answering questions, and transferring calls to the appropriate places
• Juggle multiple callers and phone lines while maintaining a positive attitude
• Keep notes on important callers and information
• Take messages, as needed

Qualifications

• Excellent customer service skills
• Strong organizational skills
• Familiarity with computer phone systems helpful