Medical Office Telephone Operator

Hampton Roads Foot and Ankle; Williamsburg (VA); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Competitive Compensation

Set Hours

Job summary

Hampton Roads Foot and Ankle is looking for a Medical Office Telephone Operator to manage incoming calls and facilitate communication. The ideal candidate must excel in customer service, possess strong organizational skills, and juggle multiple phone lines effectively.

This role emphasizes positive interaction with callers, tracking important information, and supporting office operations. Compensation is set at $16.00 per hour, reflecting the competitive nature of this position in the Williamsburg area.

Qualifications

• Strong organizational skills are necessary for managing calls efficiently.
• Excellent customer service skills are vital for positive interactions.
• Familiarity with automated phone systems is helpful.

Responsibilities

• Answer incoming phone calls and transfer to appropriate contacts.
• Maintain a positive attitude while juggling multiple callers.
• Take messages and keep notes on important information.

Skills

Organizational skills

Customer service skills

Ability to juggle multiple calls

Job description

Future Opening: Medical Office Telephone Operator

• Competitive Compensation
• Set Hours

Job Summary

We are seeking a Medical Office Telephone Operator to join our team! As a telephone Operator, you will be answering all incoming calls, answering questions, and directing calls to the appropriate persons and places. You will also be verifying information over the phone, updating documentation as needed, and keeping notes on important calls. The ideal candidate is able to maintain a positive, helpful attitude even while answering multiple calls, has excellent customer service skills, and is comfortable on the phone.

Responsibilities

• Answering incoming phone calls, answering questions, and transferring calls to the appropriate places
• Juggle multiple callers and phone lines while maintaining a positive attitude
• Keep notes on important callers and information
• Take messages, as needed

Qualifications

• Strong organizational skills
• Familiarity with automated phone systems helpful

Compensation: $16.00 per hour

Hampton Roads Foot and Ankle Specialists has been working with patients to provide the best podiatric care for patients in the Williamsburg and Hampton areas.