Telecommunicator/Jailer

National Police; Clemson (SC); On-site; USD 42,000 - 44,000; Full time

Job summary

National Police in Clemson, SC seeks a Dispatcher to handle routine and emergency information by radio and phone. You will dispatch police units, maintain logs, coordinate with fire and public works, and monitor prisoner information in the jail facility.

NCIC access and holding area duties are included. Requirements: a high school diploma or GED with two years of related dispatch or customer service experience; NCIC certification within six months; E-911 and SC Basic Jail certification within

Qualifications

• Requires a high school diploma or GED with two years of related customer service or dispatching experience.
• Must obtain NCIC certification within six months.
• Must obtain E-911 and SC Basic Jail certification within one year.

Responsibilities

• Monitors telephones and radio in the dispatch center, answers all incoming calls and ascertains nature of call, gathers all necessary information to transmit or relay.
• Dispatches police and other response vehicles for emergency responses and broadcasts nature, location and time of incident.
• Contacts all required personnel and other local concerns such as the fire department in the event of an emergency situation.
• Maintains computer aided dispatch log on radio and telephone communications, location of personnel and equipment.
• Keeps track of information such as traffic lights out, streets closed and keeps emergency personnel informed.
• Maintains dispatch center work area and equipment in clean and working condition.
• Receives complaints from public concerning crimes and police emergencies, broadcasts orders to police radio patrol units in vicinity to investigate complaint, and relays instructions or questions from remote units.
• Receives messages for officers and other department personnel and logs information as necessary.
• Accesses NCIC computer for inquiries into an individual’s criminal history, registration of vehicles, license checks, criminal history checks, and other relevant information.
• Maintains records on persons currently and previously incarcerated in city jail.
• Maintains property of persons currently incarcerated in city jail.
• Performs searches of incoming female prisoners and male prisoners, as necessary.
• Monitors individuals in holding cells for proper conduct, safety, and medical or other needs.
• Maintains security in all areas of the holding facility. Maintains list of emergency telephone numbers.
• Logs information on automobiles towed by city police and vehicles towed off private property.
• Files all noise violation and trespass notices. Maintains reference information for emergency situations.
• Operates radios as needed and assists in radio communications; operates base radio as required.
• Performs a variety of routine public safety work in the care and custody of prisoners.
• Maintains order and discipline among prisoners.
• Maintains dispatch documents and records.

Skills

Customer service

Dispatching

Communication

Education

High school diploma or GED

Tools

NCIC

Job description

Salary: $42,000.00 – $44,000.00 Annually

Position Summary:

Under general supervision, performs a variety of routine clerical, administrative and technical work in receiving and dispatching routine and emergency information; receives and responds to communications by radio to police, fire, public works, and administration. Processes prisoners incarcerated at facility. Reports to a Police Sergeant.

Essential Functions:

• Monitors telephones and radio in the dispatch center, answers all incoming calls and ascertains nature of call, gathers all necessary information to transmit or relay.
• Dispatches police and other response vehicles for emergency responses and broadcasts nature, location and time of incident.
• Contacts all required personnel and other local concerns such as the fire department in the event of an emergency situation.
• Maintains computer aided dispatch log on radio and telephone communications, location of personnel and equipment. In the event of an emergency situation, maintains on-going contact with the responding personnel and keeps them informed of all incoming pertinent information.
• Keeps track of information such as traffic lights out, streets closed and keeps emergency personnel informed.
• Maintains dispatch center work area and equipment in clean and working condition.
• Receives complaints from public concerning crimes and police emergencies, broadcasts orders to police radio patrol units in vicinity to investigate complaint, and relays instructions or questions from remote units.
• Receives messages for officers and other department personnel and logs information as necessary.
• Accesses NCIC computer for inquiries into an individual’s criminal history, registration of vehicles, license checks, criminal history checks, and other relevant information. Monitors persons detained in jail facilities.
• Maintains records on persons currently and previously incarcerated in city jail.
• Maintains property of persons currently incarcerated in city jail.
• Performs searches of incoming female prisoners and male prisoners, as necessary.
• Monitors individuals in holding cells for proper conduct, safety, and medical or other needs.
• Maintains security in all areas of the holding facility. Maintains list of emergency telephone numbers.
• Logs information on automobiles towed by city police and vehicles towed off private property.
• Files all noise violation and trespass notices. Maintains reference information for emergency situations.
• Operates radios as needed and assists in radio communications; operates base radio as required.
• Performs a variety of routine public safety work in the care and custody of prisoners.
• Maintains order and discipline among prisoners.
• Maintains dispatch documents and records.

Requirements:

• Requires a high school diploma or GED equivalent with two years of related customer service or dispatching experience; or an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.
• Must obtain NCIC certification within six months.
• Must obtain E-911 and SC Basic Jail certification within one year.
• Must successfully complete periodic training programs, both internal and external.
• Must pass all background requirements as specified by the South Carolina Criminal Justice Academy.