Communications Officer – E-911

National Police; Northern (KY); Hybrid; USD 28,000 - 30,000; Full time

Job summary

National Police is seeking a dispatcher to answer emergency and non-emergency calls and dispatch appropriate personnel. Responsibilities include screening calls, prioritizing 911 events, and providing immediate guidance while coordinating with fire, EMS, and law enforcement agencies.

Candidate must have a high school diploma or equivalent, be able to obtain GCIC/NCIC certification, and submit a complete Sheriff’s Office application. No prior experience is required for this role.

Qualifications

• Reading, writing, and basic math at high-school level or equivalent.
• No prior work experience required.
• Must possess or be able to obtain GCIC/NCIC certification.
• Must submit a completed Sheriff’s Office application with all requested documents.

Responsibilities

• Answer and screen incoming calls, categorize and prioritize 911 and non-911 calls.
• Determine and dispatch emergency personnel to incident locations.
• Monitor and dispatch radio traffic for fire, EMS, and law enforcement.
• Access GCIC/NCIC databases and ensure compliance with rules.

Skills

Emergency dispatch

Attention to detail

Communication skills

Education

High school diploma or equivalent

Tools

GCIC/NCIC certification

Job description

Salary: $20.20 per hour

Position Summary:

This position is responsible for answering emergency and non-emergency calls and for dispatching appropriate personnel.

Essential Functions:

• Receives and screens incoming calls from the public and other user agencies; categorizes and prioritizes calls, including 911 calls.
• Determines and dispatches the appropriate emergency personnel to incident locations; provides emergency medical instructions to callers prior to the arrival of responders as needed.
• Receives, monitors, and dispatches radio traffic for specific fire, EMS, and law enforcement agencies. Inquires, retrieves, and monitors data from GCIC/NCIC databases; ensures compliance with rules and regulations.
• Maintains contact with emergency personnel in the field. Responds to drivers license and vehicle information requests.
• Monitors weather conditions and provides information as necessary; dispatches severe weather alerts as appropriate.
• Participates in training exercises. Dispatches wrecker services to accident scenes.
• Performs related duties.

Requirements:

• Ability to read, write, and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
• No experience requirements.
• Possession of or ability to readily obtain GCIC/NCIC certification.
• This position requires a completed general application and a completed Sheriff’s Office application including all specified documentation.
• Resumes submitted without a completed application and/or incomplete applications will not be considered.