About 911 Dispatcher 034-000-012

Fairfield County; Northern (KY); Hybrid; USD 37,000 - 40,000; Full time

Benefits offered by this job

Health Insurance (Medical) and Dental/

Vision Insurance

Life Insurance

Long-term Disability

401K / Retirement Plan

Health Savings Account

Public Loan Forgiveness Program

Paid Holidays

Paid Vacation and Sick Time

Employee Assistance Program

Professional Development / Trainings

Job summary

Fairfield County is hiring for a full-time dispatcher to monitor, receive, and transmit messages for law enforcement, emergency services, and other county departments. The role will involve operating NCIC-linked teletype, spatially coordinating police, fire, and EMS dispatches, and providing public information.

Applicants must have a high school diploma with 1–2 years in telecommunications, NCIC and radio certifications, and a typing speed of 35 wpm.

Qualifications

• High school diploma and one to two years of experience in telecommunications operations.
• Must possess NCIC certification and radio communications certification.
• Must be able to type at a corrected rate of 35 words per minute.

Responsibilities

• Monitors, receives, records and transmits messages pertaining to law enforcement, emergencies, equipment, and personnel for various County Departments and agencies.
• Monitors activities of officers on patrol to provide backup as needed and reviews reports for duty rosters.
• Operates computer/printer to obtain information (driver's licenses, vehicle tags, warrants, addresses) and transmits data to officers.
• Operates teletype linked to NCIC, CJICS, and SLED to transmit/receive information on criminal activity.
• Acts as a 24-hour contact agency for multiple departments and agencies.
• Assists the public by answering questions and directing to appropriate agencies.
• Maintains, files and collates dispatch reports; inspects equipment; monitors alarms and contacts owners when triggered.
• Works under stressful conditions and on rotating shifts; attends training sessions.

Skills

Telecommunications operations

NCIC certification

Radio communications certification

Typing 35 wpm

Education

High school diploma

Job description

• Salary: $36,930 - $39,774 (depends on qualifications) FULL TIME
• Announcement Date: 12/30/2024

Description

Monitors, receives, records and transmits messages pertaining to law enforcement, emergencies, equipment, and personnel, etc. for various County Departments and agencies. Dispatches personnel from the appropriate office/department including the Sheriff's Office, the City Police Department, fire services, EMS, the Highway Patrol, the Rescue Squad, the Coroner's ;Office, the Emergency Preparedness Department, the Red Cross, the Detention Center, the Public Works Department, etc.

Monitors activities of officers on patrol in order to provide for backup if needed; reviews reports and lists posted in the communications center for updates on duty rosters.

Operates computer/printer in order to obtain information on driver's licenses, vehicle tags, warrants, addresses, etc., transmits information to officers as requested.

Operates teletype linked to National Crime Information Center, CJICS, and SLED to transmit/receive information regarding criminal activity such as wanted person, stolen guns, stolen vehicles, unidentified bodies, criminal histories, sex offenders, missing persons, etc.

Acts as twenty-four hour contact agency for various departments, agencies, etc. including DSS, home health nurses, DHEC, Red Cross, towing services, school maintenance, Animal Control, National Weather Service, Duke Power plant, etc.

Assists the general public by answering questions concerning law enforcement activities and street locations, and referring them to agencies where they may obtain further assistance.

Maintains, collates, and files dispatch reports.

Inspects equipment to ensure it is in proper operating order; reports any equipment in need of repair.

Monitors alarms and contacts business owners when alarms have been set off.

Works under stressful conditions.

Works on a rotating shift basis.

Attends required periodic training sessions and seminars.

ADDITIONAL JOB FUNCTIONS

Performs other related duties as required.

MINIMUM TRAINING AND EXPERIENCE

High school diploma and one to two years of experience in telecommunications operations, or any equivalent combination of education and experience which provides the required skills, knowledge, and abilities.Must possess NCIC certification and radio communications certification. Must be able to type at a corrected rate of thirty-five words per minute.

Fairfield County is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, age, disability, pregnancy (including childbirth or related medical conditions), or national origin. The department prohibits discrimination based on race, color, religion, sex, age, disability, pregnancy (including childbirth or related medical conditions), or national origin.

Our Total Compensation Package includes:

• Compensation – competitive pay, based on qualifications.
• Comprehensive State Medical Insurance, Dental and Vision Insurance SC State Retirement Plan Pension
• Life Insurance
• Long-term disability
• Deferred Compensation 401K Plans
• Health Savings Account (HSA) Medical Spending Account (MSA)
• Public Loan Forgiveness Program (Student Loan Forgiveness Program)
• 13 Paid Holidays
• Paid Vacation and Sick Time, Plus 2 Personal Days
• Employee Assistance Program
• Professional Development / Trainings