Telecommunications Team Lead — Assistant Supervisor

International Executive Service Corps; Miami Beach (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Long-term disability coverage

Tuition reimbursement

On-site housing for selected positions

Job summary

A leading healthcare provider in Miami Beach is seeking an Assistant Supervisor for Telecommunications. The ideal candidate will have at least 5 years of experience in large business communications, preferably within a healthcare environment, and 3 years of supervisory experience. Responsibilities include assisting with scheduling, evaluating operator performance, training new staff, and ensuring compliance with emergency protocols. This position offers a robust benefits package that includes health benefits, life insurance, retirement plans, and more.

Qualifications

• 5 years’ experience in large business communications, preferably in healthcare.
• 3 years of progressively responsible supervisory experience.

Responsibilities

• Assist with scheduling and update management.
• Evaluate performance of telephone operators.
• Monitor time and attendance activities.
• Train new staff on departmental procedures.
• Respond to alarm indicators and hospital emergency codes.

Skills

Large business communications

Supervisory experience

Problem-solving skills

Education

HS Diploma

Job description

A leading healthcare provider in Miami Beach is seeking an Assistant Supervisor for Telecommunications. The ideal candidate will have at least 5 years of experience in large business communications, preferably within a healthcare environment, and 3 years of supervisory experience. Responsibilities include assisting with scheduling, evaluating operator performance, training new staff, and ensuring compliance with emergency protocols. This position offers a robust benefits package that includes health benefits, life insurance, retirement plans, and more.