Telecommunications Systems Analyst

Placements24; Redmond (WA); Hybrid; USD 36,000 - 61,000; Full time

Benefits offered by this job

Hybrid work

Healthcare coverage

Retirement annuity contributions

Professional development

Job summary

Placements24 in South Africa seeks a Telecommunications Systems Analyst to analyse complex telecom systems, identify improvements, and recommend solutions. The role is hybrid, based in Welkom, Free State, and supports strategic planning and operations.

The ideal candidate has a Bachelor's degree in Telecom Eng/CS or related field, 5+ years in systems analysis within telecom, and strong data analysis, SQL, and UML capabilities to bridge tech and business needs.

Qualifications

• Bachelor's degree in Telecommunications Engineering, Computer Science, Information Systems, or a related field.
• Minimum of 5 years of experience in a systems analysis or technical support role within the telecommunications industry.
• Solid understanding of telecommunication network components, protocols (e.g., TCP/IP, MPLS, SIP), and services.
• Proficiency in data analysis tools and techniques; experience with SQL is advantageous.
• Strong requirement gathering, documentation, and modeling skills (e.g., UML).
• Excellent analytical, problem-solving, and critical thinking abilities.
• Effective communication and presentation skills, capable of explaining technical concepts to non-technical audiences.
• Experience working with both on-site and remote team members is beneficial.
• Familiarity with project management methodologies.
• Knowledge of the telecommunications market in South Africa.

Responsibilities

• Analyze the performance and functionality of existing telecommunications systems, including network, voice, and data services.
• Gather and document business and technical requirements from various stakeholders.
• Identify system weaknesses, inefficiencies, and potential areas for upgrades or replacements.
• Develop detailed system specifications, process flows, and functional designs.
• Conduct feasibility studies and cost-benefit analyses for proposed system changes or new implementations.
• Collaborate with engineering and operations teams to implement approved system enhancements.
• Monitor the effectiveness of implemented solutions and provide post-implementation support.
• Generate regular reports on system performance, trends, and recommendations for management.
• Stay updated on industry best practices and emerging telecommunications technologies.
• Assist in the planning and execution of system testing and quality assurance activities.

Skills

Analytical thinking

Data analysis

Requirements gathering

Problem solving

Presentations

Education

Bachelor's degree in Telecommunications Engineering, Computer Science, Information Systems, or a related field

Tools

SQL

UML

Job description

Our client, a significant player in the South African telecommunications sector based in Welkom, Free State, is actively seeking a detail-oriented and analytical Telecommunications Systems Analyst. This hybrid role will involve analyzing complex telecommunications systems, identifying areas for improvement, and recommending solutions to enhance efficiency and service delivery. You will play a crucial role in supporting the strategic planning and operational management of our client's infrastructure within Welkom and surrounding areas. The ideal candidate will possess a strong understanding of telecommunication technologies, data analysis capabilities, and excellent communication skills to bridge the gap between technical teams and business stakeholders. This position offers a dynamic work environment where your analytical insights will directly contribute to the company's success and the advancement of telecommunications services in the Free State .

Key Responsibilities

• Analyze the performance and functionality of existing telecommunications systems, including network, voice, and data services.
• Gather and document business and technical requirements from various stakeholders.
• Identify system weaknesses, inefficiencies, and potential areas for upgrades or replacements.
• Develop detailed system specifications, process flows, and functional designs.
• Conduct feasibility studies and cost-benefit analyses for proposed system changes or new implementations.
• Collaborate with engineering and operations teams to implement approved system enhancements.
• Monitor the effectiveness of implemented solutions and provide post-implementation support.
• Generate regular reports on system performance, trends, and recommendations for management.
• Stay updated on industry best practices and emerging telecommunications technologies.
• Assist in the planning and execution of system testing and quality assurance activities.

Requirements

• Bachelor's degree in Telecommunications Engineering, Computer Science, Information Systems, or a related field.
• Minimum of 5 years of experience in a systems analysis or technical support role within the telecommunications industry.
• Solid understanding of telecommunication network components, protocols (e.g., TCP/IP, MPLS, SIP), and services.
• Proficiency in data analysis tools and techniques; experience with SQL is advantageous.
• Strong requirement gathering, documentation, and modeling skills (e.g., UML).
• Excellent analytical, problem-solving, and critical thinking abilities.
• Effective communication and presentation skills, capable of explaining technical concepts to non-technical audiences.
• Experience working with both on-site and remote team members is beneficial.
• Familiarity with project management methodologies.
• Knowledge of the telecommunications market in South Africa.

Benefits

• Competitive annual salary.
• Hybrid work model offering flexibility between office and home.
• Comprehensive healthcare coverage.
• Retirement annuity contributions.
• Opportunities for continuous learning and professional development.
• Generous annual leave and paid public holidays.
• Exposure to a wide range of telecommunications technologies.
• Collaborative team environment and supportive management.
• Access to company resources for personal and professional growth.
• Potential for advancement to senior analyst or management roles.