Telecommunications Sales Representative

MCI Careers; Killeen (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

MCI Careers is hiring Cable Sales Agents to join our high-energy Sales & Business Development team in the telecommunications industry. In this performance-driven, fast-paced contact center role, you’ll handle inbound and outbound calls, match customers with cable and internet solutions, and consistently hit sales and customer satisfaction targets.

You’ll use CRM tools, follow proven scripts, overcome objections, and upsell services while delivering an exceptional customer experience.

Qualifications

• Experience in sales or customer service.
• Strong communication and persuasion skills.
• Ability to meet sales targets and work in a fast-paced environment.

Responsibilities

• Handle inbound and outbound calls to sell cable and internet solutions.
• Match customers with suitable packages and upsell services.
• Use CRM tools and scripts to meet performance metrics and customer satisfaction targets.

Skills

Inbound calls

Outbound calls

Sales

CRM tools

Upselling

Customer service

Tools

CRM tools

Job description

MCI Careers is hiring Cable Sales Agents to join our high-energy Sales & Business Development team in the telecommunications industry. In this performance-driven, fast-paced contact center role, you’ll handle inbound and outbound calls, match customers with cable and internet solutions, and consistently hit sales and customer satisfaction targets. You’ll use CRM tools, follow proven scripts, overcome objections, and upsell services while delivering an exceptional customer experience. We offer structured training, ongoing coaching, clear performance metrics, and strong opportunities for advancement in a growing global CX and BPO leader.