Telecommunications Operator

Akron Children's; Akron (OH); On-site; USD 22,000 - 30,000; Full time

Job summary

Akron Children's in Akron, OH is seeking a Telecommunications Operator for a full-time evening shift (2:30 PM - 11:00 PM) onsite. The role centers on answering and screening calls, paging authorized personnel, monitoring alarms, and responding to emergencies to ensure rapid and accurate communication across hospital operations.

Responsibilities include maintaining the on-call schedule, issuing pocket pagers, and supporting hospital-wide communications through overhead announcements and the

Qualifications

• Experience working with all levels within an organization.
• Experience in healthcare is preferred.
• Proficiency in MS Office (Outlook, Excel, Word) or similar software is required.

Responsibilities

• Answers and screens incoming telephone calls; follows through with appropriate action.
• Pages authorized personnel.
• Monitors alarms.
• Responds appropriately to emergency signals including but not limited to fire, stats, and Code Blue.
• Distributes and maintains all pocket pagers.
• Provides hospital answering service and maintains an accurate on-call schedule
• Telephone Operations
• Emergency Codes, Medical Codes, and Maintenance Alarms
• Pocket Pagers and Overhead Announcements
• Answering Service and On-call Schedules
• Miscellaneous Responsibilities
• Other duties as required.

Skills

Cross-functional collaboration

Healthcare experience (preferred)

MS Office proficiency

Education

High School Diploma or equivalent

Tools

MS Office Suite

Job description

Full-time, 40 Hours/week
Evenings, 2:30PM - 11PM
Onsite Akron, OH

Summary:

The Telecommunications Operator Answers and screens incoming telephone calls; follows through with appropriate action.

Responsibilities:

1. Answers and screens incoming telephone calls; follows through with appropriate action.
2. Pages authorized personnel.
3. Monitors alarms.
4. Responds appropriately to emergency signals including but not limited to fire, stats, and Code Blue.
5. Distributes and maintains all pocket pagers.
6. Provides hospital answering service and maintains an accurate on-call schedule
7. Telephone Operations
8. Emergency Codes, Medical Codes, and Maintenance Alarms
9. Pocket Pagers and Overhead Announcements
10. Answering Service and On-call Schedules
11. Miscellaneous Responsibilities
12. Other duties as required.

Other information:
Technical Expertise

1. Experience working with all levels within an organization is required.
2. Experience in healthcare is preferred.
3. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.

Education and Experience

1. Education: High school diploma or equivalent is required

Full Time

FTE: 1.000000

Status: Onsite