Telecommunications Officer

Greenwood County; Greenwood (SC); Sur place; USD 38 000 - 43 000; Plein temps

Avantages offerts par ce poste

Health insurance

SCRS retirement

Paid vacation

Paid sick leave

Résumé du poste

Greenwood County Emergency Communications is hiring Telecommunications Officers to serve as the first point of contact during emergencies. You will answer 911 and non-emergency calls, dispatch responders, and provide crucial guidance while maintaining calm under pressure.

The role requires a high school diploma or GED, strong communication, and the ability to work 12-hour rotating shifts. SCCJA E-911 training and NCIC certification are required for continued employment.

Qualifications

• Requires high school diploma or GED.
• Strong communication, listening and multitasking skills.
• Ability to remain calm and make sound decisions.
• Attention to detail and accurate data entry.
• Willingness to work 12-hour rotating shifts.

Responsabilités

• Answer and process emergency 911 and non-emergency calls.
• Dispatch law enforcement and emergency response personnel to incidents.
• Provide emergency medical instructions, including CPR and first aid guidance, when necessary.
• Monitor radio communications and coordinate information between emergency response agencies.
• Accurately document calls, incidents, and important information using computer-aided dispatch systems.
• Prioritize multiple calls and incidents while remaining calm and professional in high-pressure situations.
• Maintain accurate records and information in local, state, and federal databases.

Connaissances

Clear communication

Multitasking

Calm under pressure

Attention to detail

Formation

High school diploma or GED

Description du poste

NOW HIRING: TELECOMMUNICATIONS OFFICER

Greenwood County, South Carolina | Emergency Communications

Salary: $37,550 – $43,000 Annually
Schedule: 12-Hour Rotating Shifts

Be the Voice That Makes a Difference!

Are you calm under pressure, detail-oriented, and passionate about helping others? Greenwood County Emergency Communications is looking for dedicated individuals to join our team as Telecommunications Officers (911 Dispatchers).

As a Telecommunications Officer, you will play a critical role in public safety by serving as the first point of contact during emergencies. Your ability to remain focused, communicate clearly, and make quick decisions will help ensure that residents and first responders receive the assistance they need.

What You'll Do

• Answer and process emergency 911 and non-emergency calls.
• Dispatch law enforcement and emergency response personnel to incidents.
• Provide emergency medical instructions, including CPR and first aid guidance, when necessary.
• Monitor radio communications and coordinate information between emergency response agencies.
• Accurately document calls, incidents, and important information using computer-aided dispatch systems.
• Prioritize multiple calls and incidents while remaining calm and professional in high-pressure situations.
• Maintain accurate records and information in local, state, and federal databases.

What We're Looking For

• High school diploma or GED equivalent.
• Strong communication, listening, and multitasking skills.
• Ability to remain calm and make sound decisions during stressful situations.
• Attention to detail and the ability to accurately enter and maintain information.
• Ability to work 12-hour rotating shifts.

Required Certifications: Employees must successfully complete the South Carolina Criminal Justice Academy (SCCJA) E-911 training and certification requirements and obtain NCIC certification as a condition of continued employment.

Why Join Greenwood County?

Greenwood County offers a rewarding opportunity to serve your community while building a career in public safety.

Benefits include:

• Competitive salary of $37,550 – $43,000
• Health insurance and additional benefit options
• South Carolina Retirement System (SCRS)
• Paid vacation and sick leave
• Opportunities to develop valuable emergency communications skills

Greenwood County is an Equal Opportunity Employer.