Telecom & UC Contracts Leader — Nashville

Healthcare Realty Trust Inc.; Nashville (TN); Hybrid; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

Healthcare Realty Trust Inc. seeks a Telecom Manager to join its corporate headquarters in Nashville, TN.

The role focuses on negotiating contracts with PBX/UC vendors, managing telecommunication infrastructure, and aligning telephony with enterprise digital initiatives. The ideal candidate has a technology-related degree or 4+ years in project/contract management, plus hands-on experience with PBX/UC platforms such as RingCentral, Microsoft Teams Phone, or Zoom Phone.

Qualifikationen

• Bachelor’s degree in technology related field or equivalent 4+ years of project and contract management experience.
• Experience managing cross-functional projects with matrixed stakeholders.
• Negotiation experience; comfortable reviewing SLAs, service credits, and renewal terms.
• Expertise in PBX/UC platforms (RingCentral, Microsoft Teams Phone System, Zoom Phone, etc.).

Aufgaben

• Negotiate and administer contracts with PBX/UC vendors, SIP‑trunk providers, contact‑center SaaS suppliers, and hardware OEMs.
• Track vendor performance against SLAs; drive corrective actions when service levels slip.
• Manage Broadband Accounts and Contracts.
• Manage POTS replacements.
• Monitor bills and spend to optimize service cost and capability.
• Manage wire and wireless lines as the organization grows.
• Create and administer policies around hardware and services.
• Align telephony strategy with enterprise digital‑transformation initiatives (e.g., Teams Phone System, AI‑driven contact centers).

Kenntnisse

Vendor management

Cross-functional projects

Negotiation

PBX/UC platforms

Ausbildung

Bachelor’s degree in technology related field

Tools

RingCentral

Microsoft Teams Phone System

Zoom Phone

Jobbeschreibung

Healthcare Realty Trust Inc. seeks a Telecom Manager to join its corporate headquarters in Nashville, TN.

The role focuses on negotiating contracts with PBX/UC vendors, managing telecommunication infrastructure, and aligning telephony with enterprise digital initiatives. The ideal candidate has a technology-related degree or 4+ years in project/contract management, plus hands-on experience with PBX/UC platforms such as RingCentral, Microsoft Teams Phone, or Zoom Phone.