Telecom Systems Integration Specialist

Ribbon Communications Inc.; Plano (TX); On-site; USD 117,000 - 139,200; Full time

Benefits offered by this job

Incentive plan

Comprehensive benefits

Job summary

Ribbon Communications Inc. in Plano, TX seeks a qualified engineer to understand customer requirements and produce an Order Capture Worksheet with detailed provisioning information.

You will develop detailed specs and drawings using Ribbon tools and assess impacts to the current configuration. Responsibilities include validating solution configuration against customer needs, reviewing documentation, and supporting the project through service completion within the engineering solution and budget.

Qualifications

• Bachelor’s degree in Telecommunications Engineering, Electrical Engineering, Computer Science, or a related field.
• Minimum 3 years of related experience in a relevant field.
• Experience with database tools to engineer, order, and document customer projects.
• Experience configuring telecom and data equipment in complex networks and providing end-to-end solutions.
• Knowledge of central office and outside plant telecom infrastructure.
• Experience testing and deploying services and features; software tool log captures & analysis.
• Root Cause Analysis for engineering processes; ability to evaluate DC power requirements, cabling, and terminations in a telco environment.
• Knowledge of Electrostatic Discharge processes and preventive techniques; familiarity with TL9000 and ISO quality practices.
• Able to utilize and develop quality processes.

Responsibilities

• Collaborate with the Customer to define scope, criteria, and deliverables.
• Prepare and maintain Order Capture Worksheet (OCW) with provisioning details.
• Develop detailed specifications and drawings using Ribbon tools and procedures.
• Assess impacts and risks to the current configuration and propose mitigations.
• Validate solution configuration against Customer requirements.
• Review existing documentation and align activities accordingly.
• Provide project support through service completion related to the engineering solution and budget.

Skills

Client requirements gathering

End-to-end solution delivery

Root Cause Analysis

Quality processes

Education

Bachelor’s degree in Telecommunications Engineering, Electrical Engineering, Computer Science, or a related field

Tools

Database tools

Ribbon tools

Job description

Ribbon Communications Inc. in Plano, TX seeks a qualified engineer to understand customer requirements and produce an Order Capture Worksheet with detailed provisioning information.

You will develop detailed specs and drawings using Ribbon tools and assess impacts to the current configuration. Responsibilities include validating solution configuration against customer needs, reviewing documentation, and supporting the project through service completion within the engineering solution and budget.