UCM Engineer: Ribbon SBC Specialist & UC Automation

Diverse Lynx LLC; Houston (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

Diverse Lynx LLC, located in Houston, Texas, is seeking a UCM engineer with experience in managing and troubleshooting Ribbon SBCs. The ideal candidate will analyze, configure, and troubleshoot networks using various protocols and media.

This role emphasizes the importance of effective communication and teamwork, along with having solid automation skills in programming languages like Python or Java.

Qualifications

• Experience managing and troubleshooting Ribbon SBCs.
• Good knowledge of voice protocols SIP, MGCP, H.323, SCCP, ISDN.
• Ability to write scripts/programs in one language such as Python, Java, Perl.
• Excellent written and verbal communication skills.

Responsibilities

• Manage and troubleshoot Ribbon SBCs.
• Analyze and troubleshoot networks with mixed media and protocols.
• Create lab setups to duplicate and solve problems.
• Provide remote troubleshooting support.
• Coordinate field services for onsite support.

Skills

Troubleshooting Ribbon SBCs

Cisco IP Telephony

Voice protocols SIP, MGCP, H.323, SCCP, ISDN

Automation skills using Python, Java, Perl

Excellent communication skills

Understanding of APIs and SDKs

Education

ITIL Foundation level knowledge

Job description

Diverse Lynx LLC, located in Houston, Texas, is seeking a UCM engineer with experience in managing and troubleshooting Ribbon SBCs. The ideal candidate will analyze, configure, and troubleshoot networks using various protocols and media.

This role emphasizes the importance of effective communication and teamwork, along with having solid automation skills in programming languages like Python or Java.