Telecom Switchboard Operator: High-Volume PBX & Paging

Onslow Memorial Hospital Inc; Jacksonville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Onslow Memorial Hospital Inc is seeking a Telecommunications Operator to support Physician Answering Services, Paging System, PA System and related circuits on-site in Jacksonville, NC. The role requires at least one year of customer service in telecommunications, PBX operations and general office practices.

Proficiency with Microsoft Office, Excel and Outlook, plus data entry, is essential. You will monitor equipment, respond to call surges, and help ensure secure, reliable communications for

Qualifications

• Education: High School Graduate or equivalent.
• At least 1 year of customer service in Telecommunications handling high call volumes.
• 1+ years PBX operations and general office practices.
• Familiarity with telephone communications technique and basic computer software.
• Proficiency with Microsoft Office, Excel and Outlook; data entry skills.

Responsibilities

• Operate telecommunication equipment including Physician Answering Services, Paging System, PA System, Fire Alarm Circuits, and other circuits.
• Monitor equipment failures and security breaches.
• Enter, access and retrieve data as required; support office tasks.

Skills

Customer service

PBX operations

Telephone etiquette

Data entry

Microsoft Office

Excel

Outlook

Basic computer skills

Education

High School Diploma or equivalent

Tools

PBX system

FAX copier/printer

Job description

Onslow Memorial Hospital Inc is seeking a Telecommunications Operator to support Physician Answering Services, Paging System, PA System and related circuits on-site in Jacksonville, NC. The role requires at least one year of customer service in telecommunications, PBX operations and general office practices.

Proficiency with Microsoft Office, Excel and Outlook, plus data entry, is essential. You will monitor equipment, respond to call surges, and help ensure secure, reliable communications for