Telecom Project Coordinator - Temp-to-Hire (Hybrid)

Gosnaphop; Buffalo Grove (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Hybrid work schedule after training

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Birthday off

Floating holiday

Tuition reimbursement program

Fitness reimbursement program

Team celebrations and employee events

Overtime opportunities

Career growth potential

Job summary

Addison Group is seeking a Project Administrator to coordinate the day-to-day execution of telecommunications projects in the Chicagoland area. This role acts as a key liaison between field technicians, customers, and internal project teams, ensuring clear communication and on-time progress.

The ideal candidate is organized, dependable, and comfortable in a fast-paced environment, with 1–2+ years of coordination experience, strong Excel skills, and a customer-service mindset.

Qualifications

• 1–2+ years of experience in project coordination or related environment.
• Strong customer service and communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Stable work history and reliability.
• Basic proficiency with Microsoft Office, particularly Excel.

Responsibilities

• Serve as a primary point of contact for field technicians throughout active projects.
• Handle incoming calls and requests from technicians at customer locations.
• Coordinate technician check-ins and check-outs and monitor job progress.
• Confirm upcoming assignments and ensure technicians have the information needed to complete their work.
• Monitor schedules and follow up on delays or additional support.
• Enter and maintain work requests and project information in the ticketing system.
• Track individual jobs and keep projects moving on schedule.
• Review completed work and ensure adherence to quality standards.
• Obtain customer approval for out-of-scope work.
• Close completed orders and document additional work performed.
• Follow processes to keep projects on schedule and within financial guidelines.
• Communicate effectively with internal teams and external resources to resolve issues.

Skills

Customer service

Multitask

Communication

Independent work

Reliability

Excel

Team collaboration

Tools

Excel

Ticketing systems

Job description

Addison Group is seeking a Project Administrator to coordinate the day-to-day execution of telecommunications projects in the Chicagoland area. This role acts as a key liaison between field technicians, customers, and internal project teams, ensuring clear communication and on-time progress.

The ideal candidate is organized, dependable, and comfortable in a fast-paced environment, with 1–2+ years of coordination experience, strong Excel skills, and a customer-service mindset.