Project Coordinator

Gosnaphop; Buffalo Grove (IL); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Hybrid work arrangement

OT opportunities

401(k) with company match

Paid time off

Training and mentorship

Career advancement

Medical, dental, and vision coverage

Job summary

Gosnaphop is seeking a Project Coordinator in the Chicagoland, IL area to manage day-to-day coordination of multiple telecommunications projects. You will collaborate with project leadership, field technicians, customers, vendors, and internal teams to keep projects organized, on schedule, and aligned with customer expectations.

The ideal candidate will be highly organized, results-driven, and detail-oriented, capable of managing competing priorities in a fast-paced environment.

Qualifications

• 2–5 years of experience in project coordination, project administration, operations coordination, or a related field.
• Bachelor's degree preferred.
• Strong written and verbal communication skills.
• Professional, customer-focused communication style with the ability to provide a high level of service.
• Highly organized with strong attention to detail.

Responsibilities

• Assist with coordinating project schedules, timelines, resources, and daily activities.
• Serve as a key communication point between project teams, field technicians, customers, and other stakeholders.
• Contact technicians in advance of scheduled assignments to confirm job details and readiness.
• Coordinate technician arrivals, check-ins, check-outs, and daily project progress.
• Monitor active assignments and proactively address scheduling or execution issues.
• Respond to technician questions and requests through the service queue.
• Review completed work and verify that deliverables meet established customer and project requirements.
• Enter and maintain accurate project and work-order information within internal systems.
• Obtain customer authorization when additional or out-of-scope work is identified.
• Track project deadlines, deliverables, and outstanding items to help keep work moving forward.
• Communicate project updates and potential issues to appropriate team members.
• Ensure technicians complete assignments within expected timelines.
• Close completed work orders and accurately document any additional services performed.
• Assist with maintaining project quality, timelines, and overall customer satisfaction.
• Prepare or provide project updates and information needed by project leadership.

Skills

Written communication

Verbal communication

Highly organized

Microsoft Office

Excel

multitasking

Education

Bachelor's degree (preferred)

Tools

Microsoft Office

Excel

Job description

Project Coordinator

Industry: Telecommunications

Location (city, state): Chicagoland, IL

Assignment Type: Temp-to-Hire with potential for Direct Hire for highly qualified candidates

Pay: $21.63–$25.00 per hour, with overtime opportunities

Work Schedule: Full-time, project-based schedule with 8.5-hour shifts. Candidates must be flexible to work varying schedules, generally beginning as early as 7:30 AM and ending as late as 9:00 PM. Example schedules may include 7:30 AM–4:00 PM or 12:30 PM–9:00 PM. Occasional overnight coverage may be needed. Schedules are communicated in advance whenever possible.

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company:

Our client is an established telecommunications organization supporting large-scale technology and communications projects for businesses nationwide. The organization offers a collaborative, team-oriented environment with opportunities for professional development, technical training, and career advancement within project management and operations.

Job Description:

We are seeking a Project Coordinator to help manage the day-to-day coordination of multiple telecommunications projects. This position works closely with project leadership, field technicians, customers, vendors, and internal teams to ensure projects remain organized, on schedule, and aligned with customer expectations.

The ideal candidate is highly organized, results-driven, detail-oriented, and comfortable managing competing priorities in a fast-paced environment. This is an excellent opportunity for someone with project coordination experience who wants to expand their knowledge of telecommunications and grow toward a project management career.

Key Responsibilities:

• Assist with coordinating project schedules, timelines, resources, and daily activities.
• Serve as a key communication point between project teams, field technicians, customers, and other stakeholders.
• Contact technicians in advance of scheduled assignments to confirm job details and readiness.
• Coordinate technician arrivals, check-ins, check-outs, and daily project progress.
• Monitor active assignments and proactively address scheduling or execution issues.
• Respond to technician questions and requests through the service queue.
• Review completed work and verify that deliverables meet established customer and project requirements.
• Enter and maintain accurate project and work-order information within internal systems.
• Obtain customer authorization when additional or out-of-scope work is identified.
• Track project deadlines, deliverables, and outstanding items to help keep work moving forward.
• Communicate project updates and potential issues to appropriate team members.
• Ensure technicians complete assignments within expected timelines.
• Close completed work orders and accurately document any additional services performed.
• Assist with maintaining project quality, timelines, and overall customer satisfaction.
• Prepare or provide project updates and information needed by project leadership.

Qualifications:

• 2–5 years of experience in project coordination, project administration, operations coordination, or a related field.
• Telecommunications, technology, field service, or related industry experience is preferred.
• Bachelor's degree preferred.
• Strong written and verbal communication skills.
• Professional, customer-focused communication style with the ability to provide a high level of service.
• Highly organized with strong attention to detail.
• Ability to prioritize multiple projects and deadlines in a fast-paced environment.
• Comfortable making decisions, following up on outstanding items, and taking ownership of results.
• Strong problem-solving and multitasking abilities.
• Proficiency with Microsoft Office, including basic Excel.
• Ability to learn new ticketing and project management systems quickly.
• Consistent employment history and demonstrated reliability.

Perks:

• Opportunity to build telecommunications and project management expertise
• Potential hybrid work arrangement
• Career advancement opportunities, including potential progression into Project Management
• Hands-on exposure to complex projects and field operations
• Training and mentorship from experienced project professionals
• Medical, dental, and vision coverage
• 401(k) with company match
• Paid time off that increases with tenure
• Birthday off
• Floating holiday
• Tuition reimbursement
• Fitness reimbursement program
• Team celebrations and employee events
• Overtime opportunities
• Collaborative, team-oriented work environment