Telecom Program Director, West — Lead Implementations

Profit Recovery Partners; Santa Ana (CA); On-site; USD 150,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, vision

Pet insurance

Gym membership reimbursement

401(k) match

Paid holidays and vacation

Company events

Job summary

Profit Recovery Partners is a management consulting firm specializing in enterprise cost optimization across North America. We partner with Fortune 1000 corporations, law firms, and private enterprises to design, implement, and sustain cost-reduction strategies, delivering measurable financial impact and operational efficiency.

Our West Purchasing Group seeks an Associate Director who leads telecom program implementations, negotiates pricing, and drives client savings while coordinating across

Qualifications

• Bachelor's degree required, or equivalent combination of education and relevant experience.
• Minimum 10+ years of relevant telecom experience, including progressively responsible experience in telecom sales, channel partnerships, carrier programs, consulting, implementation, or account management.
• Experience working with telecom agents, master agents, channel partners, and multiple carriers; direct telecom agent or channel sales experience strongly preferred.
• Experience in Microsoft Office suite.
• Proven ability to lead complex telecom implementations involving multiple vendors, services, accounts, locations, or billing relationships.
• Experience negotiating pricing, program terms, and implementation requirements with carriers and channel partners.
• Intermediate or greater Microsoft Excel skills for organizing and reconciling data.

Responsibilities

• Lead end-to-end implementation of telecom programs for clients, consolidating services from multiple vendors.
• Assess the client’s telecom environment, vendors, contracts, pricing, billing and spend.
• Partner with agents, channel partners, and carriers to enroll clients in programs and ensure accurate setup.
• Build savings analyses comparing current costs with proposed pricing and quantify savings.
• Negotiate program terms, carrier pricing, and implementation requirements as needed.
• Develop clear implementation plans, timelines, milestones, ownership, and escalation paths.
• Coordinate data collection, carrier orders, account setup, service transitions, and billing changes.
• Validate that services and pricing match the approved program and resolve discrepancies.
• Prepare a quarterly savings summary for internal teams and client discussions.
• Maintain accurate project documentation and provide timely progress updates.

Skills

telecom experience

implementation

negotiation

client relations

project management

Microsoft Excel

data analysis

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Profit Recovery Partners is a management consulting firm specializing in enterprise cost optimization across North America. We partner with Fortune 1000 corporations, law firms, and private enterprises to design, implement, and sustain cost-reduction strategies, delivering measurable financial impact and operational efficiency.

Our West Purchasing Group seeks an Associate Director who leads telecom program implementations, negotiates pricing, and drives client savings while coordinating across