Telecom Ops & Vendor Optimization Analyst

Koch Business Solutions, LP; Plano (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement

Educational assistance

Paid vacation

Infertility and parental leave

Job summary

Koch Business Solutions, LP in Plano, TX is hiring a Business Operations Analyst to optimize telecom service delivery and drive value across Koch companies. You will oversee vendor management, billing analysis, service administration, and process improvements in a dynamic environment.

The role offers collaboration with internal stakeholders and external providers, with opportunities to influence operational decisions and growth within the organization.

Qualifications

• Experience supporting service operations and vendor management.
• Experience working with internal stakeholders, vendors, or service providers.
• Strong attention to detail when reviewing invoices, contracts, or records.
• Ability to manage multiple priorities and lead high-priority projects.
• Experience identifying opportunities to improve processes and create business value.

Responsibilities

• Partner with stakeholders to understand requirements and propose value-adding solutions.
• Identify and implement process improvements to boost efficiency and data quality.
• Manage provisioning activities including moves, adds, changes, disconnects, and service migration.
• Coordinate with carriers and vendors to obtain quotes, order services, and resolve issues.
• Review invoices for accuracy and adherence to contracted rates.
• Maintain inventory records, service documentation, and contract information.
• Lead TEM projects and identify cost-optimization opportunities.

Skills

Vendor management

Billing analysis

Process improvement

Stakeholder collaboration

Tools

TEM (Telecom Expense Management) tools

Job description

Koch Business Solutions, LP in Plano, TX is hiring a Business Operations Analyst to optimize telecom service delivery and drive value across Koch companies. You will oversee vendor management, billing analysis, service administration, and process improvements in a dynamic environment.

The role offers collaboration with internal stakeholders and external providers, with opportunities to influence operational decisions and growth within the organization.