Telecom Operations & Vendor Optimization Analyst

Koch Business Solutions, LP; Atlanta (GA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending and health savings

Life insurance

ADD

Disability

Retirement

Paid vacation/time off

Educational assistance

Infertility assistance

Paid parental leave

Adoption assistance

Job summary

Koch Business Solutions, LP is seeking a Business Operations Analyst to optimize telecom services, vendor management, billing analysis, and process improvement across Koch companies. In this role you will influence operational decisions and drive continuous improvement within a dynamic environment.

You will partner with internal stakeholders and external providers to deliver value, manage TEM initiatives, and ensure accurate service delivery while shaping future operations for a broad range of

Qualifications

• Experience supporting service operations and vendor management.
• Experience working directly with internal stakeholders, vendors, or service providers.
• Experience reviewing invoices, contracts, records, inventories, or operational documentation with strong attention to detail.
• Experience managing and owning multiple priorities, translating ambiguity into actionable requests and leading high-priority projects from start to finish simultaneously.
• Experience identifying opportunities to improve processes, increase efficiency, or create greater business value.

Responsibilities

• Partner with business stakeholders to understand requirements and recommend solutions that create value
• Identify and implement process improvements that enhance efficiency, data quality, and operational effectiveness
• Manage provisioning activities including moves, adds, changes, disconnects, and service migration.
• Coordinate with carriers and vendors to obtain quotes, order services, and resolve operational issues
• Review and audit invoices to ensure billing accuracy and adherence to contracted rates
• Maintain inventory records, service documentation, and contract information
• Manage Telecom Expense Management (TEM) projects and identify opportunities for cost optimization

Skills

Vendor management

Billing analysis

Process improvement

Stakeholder collaboration

Job description

Koch Business Solutions, LP is seeking a Business Operations Analyst to optimize telecom services, vendor management, billing analysis, and process improvement across Koch companies. In this role you will influence operational decisions and drive continuous improvement within a dynamic environment.

You will partner with internal stakeholders and external providers to deliver value, manage TEM initiatives, and ensure accurate service delivery while shaping future operations for a broad range of