Telecom Operations & Vendor Management Analyst

Koch; Plano (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision care

Flexible spending accounts

Health savings accounts

Life insurance

Disability insurance

Retirement plan

Paid vacation

Job summary

Koch is seeking a Business Operations Analyst in Plano, TX, to oversee telecom service delivery, vendor relationships, and billing accuracy while driving process improvements and cost optimization. You will collaborate with internal stakeholders and external providers to deliver value and support evolving operations.

You will partner with carriers, review invoices, maintain contracts, and manage TEM projects, contributing to scalable and efficient service delivery across Koch companies.

Qualifications

• Experience supporting service operations and vendor management.
• Experience reviewing invoices, contracts, or records with strong attention to detail.
• Experience driving process improvements and cost optimization.

Responsibilities

• Partner with stakeholders to understand requirements and create value.
• Identify and implement efficiency and data quality improvements.
• Manage provisioning moves, changes, and service migration.

Skills

Vendor management

Billing analysis

Process improvement

Stakeholder collaboration

Attention to detail

Multi-priority management

TEM knowledge

Job description

Koch is seeking a Business Operations Analyst in Plano, TX, to oversee telecom service delivery, vendor relationships, and billing accuracy while driving process improvements and cost optimization. You will collaborate with internal stakeholders and external providers to deliver value and support evolving operations.

You will partner with carriers, review invoices, maintain contracts, and manage TEM projects, contributing to scalable and efficient service delivery across Koch companies.