Telecom Operations & Analytics Coordinator

WaveDivision Holdings, LLC; Texas; Hybrid; USD 33,000 - 39,000; Full time

Benefits offered by this job

401k plan with employer match

Medical, dental, vision, life and STD

Paid time off starting at 80 hours per

Floating holidays

Holiday pay

Sick leave per calendar year

Tuition reimbursement

Employee discount program

Job summary

Astound is seeking a Business Operations professional to support the National Sales team with billing, project and vendor management. You will analyze operational data, drive process improvements, and coordinate with multiple departments to ensure accurate data and efficient workflows.

The role requires strong organizational skills, excellent communication, and the ability to work in a fast-paced environment.

Qualifications

• Bachelors degree or equivalent experience required.
• Minimum of 2 years experience in business analysis, process mapping, and business operation design.
• Strong data analytics experience with large datasets.
• Excellent organizational and communication skills.

Responsibilities

• Analyze operational data to identify trends, generate reports, and inform decision-making.
• Improve efficiency by designing and implementing new business processes.
• Coordinate with stakeholders to ensure data accuracy and actionable insights.
• Provide business analysis support and document requirements for system changes.
• Promote a culture of continuous improvement with process owners.

Skills

Learning agility

Organizational skills

Communication

Interpersonal skills

Project management

Data analytics

Technical proficiency

Education

Bachelor's degree or equivalent experience

Tools

Access

Excel

PowerPoint

Smartsheets

Tableau

Job description

Astound is seeking a Business Operations professional to support the National Sales team with billing, project and vendor management. You will analyze operational data, drive process improvements, and coordinate with multiple departments to ensure accurate data and efficient workflows.

The role requires strong organizational skills, excellent communication, and the ability to work in a fast-paced environment.