Telecom Field Technician I - Install & Troubleshoot On-Site

Lumen Technologies, Inc.; Selma, Northern (AL, KY); Hybrid; USD 41,000 - 55,000; Full time

Job summary

Lumen Technologies, Inc. is seeking a Field Technician I in Selma, AL to support telecommunications infrastructure and field operations. You will learn on the job, follow safety procedures, document activities, and deliver quality service to customers.

The role emphasizes problem-solving, teamwork, and a customer-focused mindset, with training and development opportunities to advance in field operations.

Qualifications

• High school diploma or equivalent.
• Strong learning agility and coachability.
• Demonstrated troubleshooting and problem-solving skills.
• Strong attention to detail and organizational skills.
• Ability to work independently after training.
• Effective communication and teamwork skills.
• Must be located within a reasonable commuting distance of West Chester, OH.

Responsibilities

• Perform installation, maintenance, troubleshooting, and repair activities within telecommunications environments.
• Follow established processes, safety requirements, and technical procedures to ensure quality work.
• Document activities accurately, including labeling, reporting, and maintenance records.
• Troubleshoot technical issues using logical problem-solving techniques.
• Participate in onboarding, job shadowing, systems training, and ongoing development programs.
• Collaborate with team members to share knowledge, best practices, and lessons learned.
• Manage assigned workload and responsibilities independently following training and development.
• Provide a positive customer experience through professionalism, responsiveness, and quality service.

Skills

Troubleshooting

Learning agility

Attention to detail

Independent work

Communication

Teamwork

Safety procedures

Education

High school diploma or equivalent

Job description

Lumen Technologies, Inc. is seeking a Field Technician I in Selma, AL to support telecommunications infrastructure and field operations. You will learn on the job, follow safety procedures, document activities, and deliver quality service to customers.

The role emphasizes problem-solving, teamwork, and a customer-focused mindset, with training and development opportunities to advance in field operations.