Telecom Field Technician I – Hands-on Network Installations

Lumen; Wilmington (NC); On-site; USD 43,000 - 57,000; Full time

Job summary

Lumen is seeking a motivated field technician to support installation, repair, and maintenance of transport network infrastructure in the Wilmington market. You will work hands-on in the field, learn rapidly, and grow technical expertise while following safety procedures and documenting activities.

Ideal candidates are self-motivated, with strong communication skills and a willingness to travel. Requires a high school diploma and a valid driver’s license; on-call duties and overtime may apply.

Qualifications

• High school diploma or equivalent required.
• Strong work ethic and ability to work independently in the field.
• Willingness to learn new technologies and processes.
• Excellent communication and problem-solving abilities.
• Valid driver’s license and ability to operate a company vehicle.
• Willingness to travel throughout the Wilmington market and surrounding areas.
• On-call 24x7 on a rotational basis with variable hours.

Responsibilities

• Perform installation and repair activities supporting transport network products and infrastructure.
• Support day-to-day network operations and maintenance in the service area.
• Conduct preventive maintenance inspections to ensure reliability and performance.
• Perform battery maintenance and related infrastructure tasks.
• Troubleshoot and respond to operational issues affecting network services.
• Support In‑Line Amplifier environments and related telecom infrastructure.
• Maintain documentation and follow safety procedures; collaborate with team.

Skills

Field service

Driver's license

Willingness to learn

Communication skills

Self-motivated

Problem solving

Education

High school diploma or equivalent

Job description

Lumen is seeking a motivated field technician to support installation, repair, and maintenance of transport network infrastructure in the Wilmington market. You will work hands-on in the field, learn rapidly, and grow technical expertise while following safety procedures and documenting activities.

Ideal candidates are self-motivated, with strong communication skills and a willingness to travel. Requires a high school diploma and a valid driver’s license; on-call duties and overtime may apply.