*** This is a Hybrid position located in Little Rock, AR. Relocation assistance and sponsorship is not provided. ***
JOB SUMMARY/PURPOSE
This position is responsible for design engineering and project planning/execution in support of Entergy’s Telecommunication Transport Network, including inside plant, outside plant, Tower construction, cable construction and contractor coordination, communication systems and protocols, creation and maintenance of all associated records, plus other duties as assigned.
JOB DUTIES/RESPONSIBILITIES:
- Provide telecom engineering support as described below for Entergy’s operating area in Arkansas, Mississippi, Louisiana, and Texas. Frequent day travel and occasional overnight travel are required to adequately support requirements of this position.
- This position can be filled as an IT Specialist, IT Specialist, Sr, IT Consultant or Senior IT Consultant. To be considered for the Senior IT Consultant classification, the candidate must fulfil all subsequently listed responsibilities, PLUS demonstrate the ability to:
- Lead resolution of complex technical problems through coordination of efforts with Entergy IT personnel, customers, and vendors.
- Provide expert analysis of proposed infrastructure and power changes regarding need, immediate impact, future capability, required supportive skills, and the respective cost for each, including opportunity cost.
- Develop strategic and tactical plans for network expansion, reliability improvements, operational improvements, etc., required to support the ever-changing needs of a multi-state utility.
- Serve as a Technical Mentor and SME for more junior engineers as needed.
- Provide Telecom engineering services for over 2300 sites including, but not limited to: office buildings, operational centers, power generating stations, substation control houses, telecom shelters, microwave radio shelters, outdoor equipment cabinets, etc., all of which are connected by over 11,000 route miles of various types of fiber cable plus 250 digital microwave hops.
- Support Entergy’s operational companies through project scoping; estimate development; design and execution of new OPGW, ADSS, and underground fiber optic cable construction.
- Support Entergy’s operational companies through project scoping; estimate development; design and execution of new Tower Construction and substation entry construction and underground fiber optic cable construction.
- Support Entergy’s operational companies through project scoping; estimate development; design and execution of new Telecom power systems including DC power, AC systems and grounding/lightening protection.
- Interact with and serve a variety of internal customers, including Entergy Transmission, Relay Design, Grid Operations, Generation, Facilities, and IT.
- Plan, develop, and deliver detailed engineering packages to drive and support actions of skilled craftsmen in the field as they install, test, and turn up fiber optic cable plant, communication systems, and communication services.
- Plan and implement changes to infrastructure and systems using Entergy’s change management processes and systems, create supporting documentation such as detailed work procedures, coordinate and obtain outage clearances from various entities, etc.
- Create and maintain GIS information, hardware records, system design, and service provisioning records in Entergy Telecom’s operational support system, Connect Master.
- Adhere to and continually look for opportunities to improve Entergy Telecom Engineering design standards, being mindful of master sources, such as the National Electric Code, the National Electric Safety Code, Telcordia, industry best practices, etc.
- Collaborate with fellow engineers and technicians to create and implement the best solutions possible within the framework of any given project, looking for systemic relationships beyond the immediate project scope, identifying mutual dependencies, benefits, or impacts.
MINIMUM REQUIREMENTS
- Minimum Education Requirements:
- Bachelor’s Degree in ABET-accredited Engineering program.
- Registration as licensed Professional Engineer (PE) highly desired.
- Advanced degree is a plus.
- Additional Technical certifications and/or professional licenses are a plus.
- Minimum Experience Required:
- IT Specialist: will consider the right recent graduate of the degree programs mentioned above for extensive on-the-job training and development.
- IT Specialist Sr: Bachelor’s degree in technology or business and 4+ years of relevant IT experience is required, or in lieu of a degree 8+ years of relevant IT experience is required.
- IT Consultant: Bachelor’s degree in technology or business and 5+ years of directly relevant experience; 8+ years of directly relevant experience desired.
- Sr. IT Consultant: Bachelor’s degree in technology or business and 10+ years of directly relevant experience; 12+ years of directly relevant experience desired.
- Minimum Skills and Knowledge:
- Technical Leadership
- Strong understanding of transport technologies and their application
- Familiarity with all aspects of FAA/FCC tower construction process as well as practical engineering experience with Tower construction
- Familiarity with emergency power systems design and integration, power transfer schemes, and UPS systems Understanding of AC and DC power systems for high availability plants
- Mastery of Telecom “Central Office” Engineering, including AC and DC power systems design and comprehensive experience with grounding and protection of critical communications sites.
- Understanding of transport technologies and offerings
- Strong knowledge of transport network operations support.
- Professional Leadership
- Strong communication skills
- Ability to work effectively with business leadership and resources in a multi-location, cross-functional, network/matrix environment.
- Ability to leverage continuous improvement practices to provide sustainable value to internal/external customers.
- Establish positive and influential relationships.
- Personal Style/s
- Strong leadership skills and ability to provide clear direction.
- An entrepreneurial and creative approach to developing new, innovative ideas.
- Ability to influence and motivate others.
- Has a high degree of integrity and forethought in approach to making decisions.
- Ability to act in a transparent and consistent manner while always considering what is best for the organization.
- Comfortable with ambiguity and uncertainty; the ability to adapt nimbly and lead others through complex situations.
- Ability to evaluate multiple options and make the best decision.
- Ability to work well in teams and encourage teamwork.
- Strong situational leadership skills
- Ability to work effectively in a matrixed environment.
- Additional Comments and/or Role Requirements
- Must be able to build and maintain positive and productive relationships across the enterprise.
- Stays informed about industry and technology best practices, bringing new ideas to Entergy.
- Must be familiar with new technologies, trends, and business incentives.
WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.