Telecom Deployment Project Lead

Insight Global; Charlotte (NC); On-site; USD 42,000 - 63,000; Full time

Job summary

Insight Global seeks a Junior Project Management Coordinator to serve as the central coordination point for customer orders for a facilities-based telecommunications service provider. You will partner with engineering, field services, billing, and operations to deploy fiber services and complete installations on schedule.

You will manage multiple client projects, communicate with multiple departments, and ensure documentation and day-2 operations are wrapped up after installation.

Qualifications

• Prior experience with a telecommunications carrier.
• Strong work ethic.
• Excellent written and verbal communication skills.
• Ability to analyze problems, prioritize workflow, multitask, meet deadlines, and stay flexible.
• Ability to manage project dependencies and solve problems creatively.

Responsibilities

• Provide high-level coordination for the fulfillment of customer orders for a facilities-based telecommunications service provider.
• Consult with customers to confirm services ordered and expected outcomes, then create and implement deployment plans and schedules.
• Serve as the single point of contact and coordinate with multiple departments to ensure timely delivery of services.
• Juggle multiple client projects with changing priorities and communicate effectively to prevent delivery delays.
• Coordinate cross-functional teams to deliver fiber services and oversee installation execution with field services staff.
• Document completed installations and close orders with the billing department; handle post-installation Day-2 documentation.

Job description

Insight Global seeks a Junior Project Management Coordinator to serve as the central coordination point for customer orders for a facilities-based telecommunications service provider. You will partner with engineering, field services, billing, and operations to deploy fiber services and complete installations on schedule.

You will manage multiple client projects, communicate with multiple departments, and ensure documentation and day-2 operations are wrapped up after installation.