Tele Operations Specialist

ManpowerGroup; Scottsdale (AZ); On-site; USD 31,000 - 44,000; Full time

Job summary

ManpowerGroup is seeking a Tele Operations Specialist in Scottsdale, AZ to support live, remote operations for an advanced transportation platform. You will monitor real-time systems, assist automated processes during exceptions, and document outcomes.

Qualifications include experience in screen-based environments, attention to detail, and a High School Diploma or GED. Flexible shifts, including nights and weekends, are required as business needs change.

Qualifications

• Experience in fast-paced, screen-based environments (monitoring/control centers/simulation) is required.
• Flexible availability to work days, evenings, weekends and holidays.
• Strong attention to detail and situational awareness.
• Ability to remain calm and effective in high-reliability environments.
• High School Diploma or GED is required.

Responsibilities

• Monitor and support real-time operations through secure systems.
• Assist automated platforms during operational exceptions and complex scenarios.
• Follow safety and operational procedures in time-sensitive situations.
• Communicate clearly with internal operations and support teams.
• Document events, system activity, and outcomes.

Skills

Attention to detail

Situational awareness

Communication skills

Calm under pressure

Flexibility

Education

High School Diploma or GED

Job description

Our client, a leading organization in the technology and mobility sector, is seeking a dedicated Tele Operations Specialist to join their team. As a Tele Operations Specialist, you will be an integral part of the Autonomous Vehicle Operations team supporting live, mission-critical remote operations for an advanced transportation platform. The ideal candidate will demonstrate strong attention to detail, excellent situational awareness, and effective communication skills, which will align successfully in the organization.

Job Title: Tele Operations Specialist

Location: Scottsdale, AZ

Pay Range: $27.00/hr + shift differentials for weekends and shift hours

Shift: 8-hour shifts within the following operational windows:

• 3rd Shift: Shifts may be scheduled anytime between 6:00 PM and 6:30 AM

• 1st Shift: Shifts may be scheduled anytime between 2:00 AM and 2:30 PM

• 2nd Shift: Shifts may be scheduled anytime between 10:00 AM and 10:30 PM

Employees must be flexible within their assigned shift range based on business needs. Specific schedules, days off, and start/end times will be determined upon completion of training.

What's the Job?

• Monitor and support real-time operations through secure systems

• Assist automated platforms during operational exceptions and complex scenarios

• Follow established safety and operational procedures in time-sensitive situations

• Communicate clearly with internal operations and support teams

• Document events, system activity, and operational outcomes

What's Needed?

• Experience working in fast-paced, screen-based environments (such as technical monitoring, control centers, gaming, simulation, or multi-system platforms) is required

• Candidates must have flexible availability and be able to work varying shifts, including days, evenings, weekends, and holidays as required.

• Strong attention to detail and situational awareness

• Ability to remain calm and effective in fast-paced, high-reliability environments

• High School Diploma or GED

• Current Arizona driver's license and 3 years of driving history

What's in it for me?

• Opportunity to work in a fast-growing, innovative organization

• Engage in mission-critical operations supporting cutting-edge transportation technology

• Collaborate with a diverse and dynamic team

• Develop skills in high-reliability environments and technical monitoring

• Be part of a forward-thinking company committed to safety and operational excellence

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans

• Dental Plan

• Supplemental Life Insurance

• Short Term Disability Insurance

• 401(k)

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.