Mission Control Associate

ManpowerGroup; Scottsdale (AZ); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k), Plus Match

11 paid holidays

Yearly pay increases

Career Growth opportunities

Weekly Pay

Job summary

ManpowerGroup is seeking a Mission Control Associate to join the Operations Support team in Scottsdale, AZ. You will be the first point of contact for basic remote vehicle troubleshooting and support service operations from the command center.

You will also complete pre-mission startup checklists and work cross-functionally to ensure smooth operations across the market. The role requires strong communication, a proactive mindset, and resourcefulness.

Qualifications

• Be the first point of contact for basic remote vehicle troubleshooting.
• Support service operations from the service operations command center.
• Complete pre-mission startup checklists to ensure readiness.
• Work cross-functionally to ensure smooth operation within your market.
• Elevate service disruption events via internal ticketing systems.

Skills

Typing speed 45 WPM

Troubleshooting experience

Computer literacy

Leadership experience

Proactive mindset

Job description

Our client, a leader in autonomous mobility services, is seeking Mission Control Associates to join their team. As a Mission Control Associate, you will be part of the Operations Support team supporting service operations. The ideal candidate will have excellent communication skills, a proactive mindset, and resourcefulness, which will align successfully in the organization.

Job Title: Mission Control Associate

Location: Scottsdale, AZ

Pay Range: 31/hr - $34.10 (Based on shift preference)

Shift:

• AM Shift - 4:00am 12:30pm

• Swing Shift - 12:00pm - 8:30pm

• Overnight Shift - 8:00pm - 4:30am

What's the Job?

• Be the first point of contact for basic remote vehicle troubleshooting

• Support commercial service operations from the service operations command center

• Ensure all operational teams are ready for service by completing pre-mission startup checklists

• Work cross-functionally to ensure smooth operation within your market

• Create and elevate service disruption events via internal ticketing systems

What's Needed?

• Ability to type 45 WPM

• Prior experience with troubleshooting systems

• Computer literacy proficiency

• Leadership or supervisory experience preferred

• Proactive and resourcefulness mindset

What's in it for me?

• Medical, Dental, Vision plans

• 401(k), Plus Match

• 11 paid holidays

• Yearly pay increases

• Career Growth opportunities

• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.