TechOps Administrator: IT, Security & Network Leader

Storm2; New York (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

Storm2 seeks a TechOps Administrator to manage and support a fast-growing trading firm's IT environment in NYC. You will handle identity and access management, vendor relations, and day-to-day operations, ensuring secure and reliable systems for staff.

You will administer collaboration tools, productivity suites, ticketing systems, and security processes while providing responsive help desk support and maintaining runbooks and asset inventories.

Qualifications

• Experience administering business SaaS platforms, including identity/access management, collaboration tools, productivity suites, ticketing systems and licensing.
• Strong networking fundamentals across LAN/WAN, Wi‑Fi, VPNs and basic firewall concepts.
• Hands-on help desk or desktop support experience with a customer-service mindset.
• Security-conscious approach with understanding of access management, risk reduction and operational security.
• Experience with scripting/automation to improve admin workflows and device management.

Responsibilities

• Manage and support identity and access provisioning across core apps and systems.
• Administer and maintain business-critical technology platforms and ticketing workflows.
• Oversee office network infrastructure, switches, Wi‑Fi, firewalls, and connectivity issues.
• Provide remote and in-person end-user support for hardware, software, and accounts.
• Manage lifecycle of company devices: procurement, deployment, maintenance, patching and security.
• Assist with security-related processes like MFA enforcement and access reviews.

Skills

Identity Management

Access Control

Network Fundamentals

Help Desk Support

Vendor Management

Security Awareness

Documentation

Automation Scripting

Communication Skills

Tools

Ticketing Systems

Licensing Tools

SaaS Admin Tools

Job description

Storm2 seeks a TechOps Administrator to manage and support a fast-growing trading firm's IT environment in NYC. You will handle identity and access management, vendor relations, and day-to-day operations, ensuring secure and reliable systems for staff.

You will administer collaboration tools, productivity suites, ticketing systems, and security processes while providing responsive help desk support and maintaining runbooks and asset inventories.