Technology Testing & Service Delivery Lead

State Street; Quincy (MA); On-site; USD 60,000 - 101,000; Full time

Job summary

State Street in Massachusetts is seeking a technically strong operations professional to translate the future-state service into clear requirements, partner with FRS through development, lead rigorous testing, and support the solution in production.

You will understand end-to-end workflow, challenge designs, create and execute tests, use automation and AI where practical, diagnose failures, and remain accountable for technology-enabled service delivery after launch.

Qualifications

• Fund operations experience with strong technical aptitude and data/process understanding.
• Hands-on experience writing requirements and test cases, executing UAT, managing defects, and supporting production implementation.

Responsibilities

• Translate the operating model, controls, data needs, exceptions, and service outcomes into complete, testable business requirements.
• Partner with FRS to clarify requirements, review user stories, resolve design questions, and ensure delivered functionality supports the operational model.
• Create a risk-based test strategy and detailed test cases covering normal, exceptions, negative scenarios, controls, interfaces, data quality, and recovery.
• Execute UAT and coordinate regression, integration, end-to-end, and client testing with upstream and downstream teams, using scripts and automated testing where practical.
• Validate production setup, monitoring, alerts, access, runbooks, data flows, interfaces, and recovery procedures before launch.

Skills

Fund operations

Technical aptitude

End-to-end data flows

Requirements writing

Test case development

UAT execution

Production support

Cross-functional collaboration

Job description

State Street in Massachusetts is seeking a technically strong operations professional to translate the future-state service into clear requirements, partner with FRS through development, lead rigorous testing, and support the solution in production.

You will understand end-to-end workflow, challenge designs, create and execute tests, use automation and AI where practical, diagnose failures, and remain accountable for technology-enabled service delivery after launch.