Technology Support Specialist

Joshua ISD; Joshua, Town of Kirkland (TX, NY); On-site; USD 45,000 - 55,000; Full time

Job summary

Joshua ISD is seeking an on-site Technical Support Specialist to install and maintain computer equipment and network systems across the district. You will diagnose issues, perform repairs, and ensure software and hardware operate reliably at the JISD Administration Building.

The role requires a high school diploma or GED and about one year of relevant experience. Strong hardware, software, and network cabling skills are essential for success in this position.

Qualifications

• High school diploma or GED.
• One year work experience installing, maintaining, and repairing computers and peripherals.
• Knowledge of computer hardware and software applications.
• Ability to install, maintain, and repair computers and peripherals.
• Ability to install and maintain network cables and hardware.

Responsibilities

• Install and upgrade computers and peripherals district-wide.
• Install network cabling and network peripherals district-wide.
• Relocate computer hardware, peripherals, and equipment as needed.
• Install and configure software as needed.
• Assist with installation, maintenance, troubleshooting and repair of data communications circuits and equipment.
• Diagnose and repair equipment, including printers, terminals, and PCs.
• Service equipment according to preventive maintenance schedule and keep records.
• Maintain records of time and materials for repairs and service.
• Follow safety procedures: lifting, climbing, carrying; report unsafe conditions.

Skills

Workstation setup

Network knowledge

Hardware repair

Troubleshooting

Documentation

Education

High school diploma or GED

Tools

Hand tools

Network cabling

PC peripherals

Job description

Position Type:
Technology/Technology Support Specialist

Date Posted:
10/20/2026

Location:
JISD Administration Building

Install and upgrade computers and peripherals throughout the district

Install network cabling and network peripherals throughout the district

Relocate computer hardware, peripherals, and equipment as needed

Install and configure software as needed

Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment

Diagnose and repair equipment, including printers, terminals, and personal computers

Service equipment according to established preventive maintenance schedule

Maintain accurate updated records of preventive maintenance

Maintain accurate records of time and materials required to perform repairs and service

Operate tools and equipment according to prescribed safety procedures

Follow established safety procedures and techniques to perform job duties, including lifting, climbing and carrying

Correct unsafe conditions in the work area and report any conditions that are not correctable to the supervisor

Respond to after-hours emergencies as needed

Job Title: Technical Support Specialist

Reports to: Executive Director of Technology Services

Dept./School: Information Technology

Exemption Status/Test: Nonexempt

Pay Grade: TECH PG 1 / 211 Days

Minimum Salary: $50,387

Primary Purpose

Perform on-site technical work to install and maintain computer equipment and network and software applications throughout the district. Respond to work order requests by diagnosing and repairing network and computer hardware.

Qualifications

Education/Certification

High school diploma or GED

Special Knowledge/Skills

Knowledge of computer workstation setup

Knowledge of computer hardware and software applications

Ability to install, maintain, and repair computers and peripherals, including printers, scanners, etc.

Ability to install and maintain network cables and hardware

Ability to diagnose problems and perform repairs

Experience

One year work experience installing, maintaining, and repairing computers and peripherals

Major Responsibilities and Duties

Installation

1. Install and upgrade computers and peripherals throughout the district
2. Install network cabling and network peripherals throughout the district
3. Relocate computer hardware, peripherals, and equipment as needed
4. Install and configure software as needed
5. Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment

Equipment Repair and Maintenance

1. Diagnose and repair equipment, including printers, terminals, and personal computers
2. Service equipment according to established preventive maintenance scheduleMaintain accurate updated records of preventive maintenance
3. Maintain accurate records of time and materials required to perform repairs and service

Safety

1. Operate tools and equipment according to prescribed safety procedures
2. Follow established safety procedures and techniques to perform job duties, including lifting, climbing and carrying
3. Correct unsafe conditions in the work area and report any conditions that are not correctable to the supervisor

Other

1. Respond to after-hours emergencies as needed

Supervisory Responsibilities

None.

Equipment Used

Hand tools and test instruments for electronic repairs and cable installations. Personal computers and peripherals, including modems and printers.

Working Conditions

Mental Demands/Physical Demands/Environmental Factors:

Climbing, stooping, bending, and kneeling; frequent use of small hand tools and electronic test equipment; frequent district wide travel. Occasional prolonged and irregular hours. May be required to be on-call 24 hours a day.

THE JOSHUA INDEPENDENT SCHOOL DISTRICT IS AN EQUAL OPPORTUNITY EMPLOYER.