Technology Support Administrator

University of Toledo; Toledo (OH); On-site; USD 55,000 - 85,000; Full time

Job summary

University of Toledo is seeking a Technology Support Administrator to design, install, and maintain workstations, peripherals, and network services for faculty, staff, and students.

The role manages Active Directory, deploys software images, troubleshoots Windows and Apple environments, and supports instructional technology across campus, including Smartboards and Cisco Telepresence. On-call rotation applies.

Qualifications

• 2+ years of desktop support experience in Microsoft and Apple environments.
• Experience with Windows Server administration, desktop encryption, and remote systems management tools.
• Proficiency deploying software images and managing Active Directory.
• On-call rotation for network and server support.

Responsibilities

• Support and maintain LAN infrastructure and network services.
• Install, upgrade, and support Windows and Apple OS.
• Administer Active Directory and use system management tools like SCCM.
• Design and maintain software images for labs.
• Provide support and training for instructional technology like Smartboards and Cisco Telepresence.
• Hire, recruit, and manage student support staff.
• Prepare quotes for hardware and software purchases.
• Participate in on-call rotation for network and server support.

Skills

Desktop support

Active Directory

Tools

SCCM

Job description

University of Toledo is hiring a Technology Support Administrator. This role supports the design, installation, and maintenance of workstations, peripherals, and network services for faculty, staff, and students. The administrator manages Active Directory, deploys software images, and troubleshoots hardware and instructional technology across campus.

Highlights

• Support and maintain Local Area Network infrastructure and network services.
• Install, upgrade, and support Windows operating systems and industry-standard software.
• Administer Active Directory and use system management tools like SCCM.
• Design and maintain software images for faculty, staff, and lab computers.
• Provide support and training for instructional technology like Smartboards and Cisco Telepresence.
• Hire, recruit, and manage student support staff.
• Consult on hardware and software purchases and prepare quotes.
• Participate in an on-call rotation for network and server support.
• 2+ years of desktop support experience in Microsoft and Apple environments.
• Experience with Windows Server administration, desktop encryption, and remote systems management tools.