IT Systems & Support Administrator

The University of Toledo

Ottawa Hills (OH)

On-site

USD 52,000 - 72,000

Full time

14 days+

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Job summary

The University of Toledo is seeking a Technology Support Administrator to provide IT support, planning, and design for workstations, peripherals, and network services. You will support faculty, staff, research computing, and students and help maintain systems and imaging across instructional labs.

Primary responsibilities include Active Directory, SCCM, Windows and Mac support, and training for staff and students.

Qualifications

Two years of desktop support in Microsoft and Apple hardware and software environments.
Experience with MS Office and Adobe.
Wireless networks and client-side networking.
Building and deploying images using tools such as MS SCCM.
Windows Server administration.
Active Directory management and security considerations.
Desktop encryption and workstation security products.

Responsibilities

Assist in the support and maintenance of the Local Area Network infrastructure and network services.
Install, upgrade and support Microsoft Windows operating systems and various software packages; manage OS upgrades and security patches.
Active Directory administration.
Use of system management tools including SCCM.
Install, upgrade and support hardware including servers, workstations, laptops, and peripherals.
Provide support for file/storage servers and backups.
Design and maintain software images for faculty, staff, and instructional labs.
Provide informal training on software and web-based applications.
Consult on IT purchases and prepare quotes for hardware and software.
Provide reports on inventory and workflow; on-site diagnostics and troubleshooting.
Participate in an on-call rotation.