Technology Solutions Specialist - Sales Support

Fabick Cat; Fenton (MO); On-site; USD 45,000 - 75,000; Full time

Job summary

Fabick Cat in Fenton, Missouri seeks a Technology Sales Support Specialist to assist the sales team with pricing, configurations, and technical expertise for SITECH and Teledyne products. The role includes customer training, trouble-shooting, and coordinating installation support across branches.

The candidate will enable seamless integration of technology systems, support inventory and orders, and deliver training to customers on-site or remotely as needed.

Qualifications

• High School diploma or equivalent; further technical education a plus.
• Mechanical and electrical aptitude with strong troubleshooting skills.
• Experience with construction technology systems preferred.
• Knowledge of surveying, machine control, grade control and site positioning (GPS, total station).
• Proficiency with Trimble software and familiarity with Topcon/Leica.

Responsibilities

• Advise and consult customers on technology-related product support needs.
• Assist sales team with technical configurations, pricing, and product knowledge.
• Provide technical support, troubleshooting, and training for technology systems via phone, in-person, or remotely.
• Support technicians with installation processes, calibrations, and setup; ensure consistency across branches.
• Order, prepare, and configure technology equipment for installation or delivery including parts orders and warranty replacements.
• Document hardware/software issues and feedback for improvements.
• Develop training materials and conduct on-site customer training for technology systems.
• Maintain strong customer relationships and resolve technology-related issues promptly.
• Help manage technology-related inventory, repair requests, and rental kits.

Skills

Technical sales

Pricing support

Customer training

Troubleshooting

Site technology

Inventory mgmt

Education

High School Diploma or equivalent

Associate or Bachelor's degree

Tools

Trimble Siteworks

Earthworks

Roadworks

Groundworks

Topcon

Leica

Windows

MS Office

Job description

Fabick Cat in Fenton, Missouri seeks a Technology Sales Support Specialist to assist the sales team with pricing, configurations, and technical expertise for SITECH and Teledyne products. The role includes customer training, trouble-shooting, and coordinating installation support across branches.

The candidate will enable seamless integration of technology systems, support inventory and orders, and deliver training to customers on-site or remotely as needed.