Tech Sales & Solutions Specialist – Construction Tech

Fabick Cat; Missouri; On-site; USD 65,000 - 85,000; Full time

Job summary

Fabick Cat is seeking a Technology Services Sales Support professional in Missouri. You will assist the sales team with technical configurations, pricing, and product knowledge, ensuring seamless integration and training for Fabick's technology portfolio.

Advise customers on technology-related needs, support installation and calibrations, and help develop training materials. This role emphasizes strong communication, problem-solving, and collaboration across service and sales teams.

Qualifications

• High School Diploma or equivalent; related degree preferred.
• Mechanical and Electrical aptitude with strong troubleshooting skills.
• Experience with construction technology systems preferred.
• Knowledge of surveying and site positioning systems (GPS, total station).
• Proficiency with Trimble software (Siteworks, Earthworks, Roadworks, Groundworks); familiarity with Topcon and Leica.
• Computer networking skills and proficiency in Windows & MS Office.
• Strong communication skills and ability to deliver customer training.
• MSHA and Boater Safety certification preferred.

Responsibilities

• Advise and consult customers on technology-related product support needs.
• Assist sales team with technical configurations, pricing, and product knowledge.
• Provide technical support, troubleshooting, and training for technology systems.
• Support technicians with installation, calibrations, and setup of technology products; ensure consistency across branches.
• Order, prepare, and configure technology equipment for installation or delivery including parts orders and warranty replacements.
• Document hardware/software issues, installation steps, and customer usage; provide feedback for improvements.
• Develop training materials and conduct on-site customer training for technology systems.
• Maintain strong customer relationships and resolve technology-related issues promptly.
• Help manage technology-related inventory, repair requests, and rental kits.

Skills

Troubleshooting

Communication

Mechanical aptitude

Electrical aptitude

Surveying knowledge

Customer training

Education

High School Diploma or equivalent

Associate or Bachelor's degree in a related field preferred

Tools

Trimble Siteworks

Trimble Earthworks

Trimble Roadworks

Trimble Groundworks

GPS / Total station

Topcon

Leica

Windows

MS Office

Job description

Fabick Cat is seeking a Technology Services Sales Support professional in Missouri. You will assist the sales team with technical configurations, pricing, and product knowledge, ensuring seamless integration and training for Fabick's technology portfolio.

Advise customers on technology-related needs, support installation and calibrations, and help develop training materials. This role emphasizes strong communication, problem-solving, and collaboration across service and sales teams.