Technology Solutions Analyst - AI-Driven Enablement

Pearson; Boise (ID); On-site; USD 90,000 - 100,000; Full time

Job summary

Pearson is seeking a Technology Solutions Specialist to own business analysis for PPA system enhancements, integrations, and reporting initiatives. You will partner with Product, Engineering, Architecture, Data, QA, Client Services, and Operations to translate needs into clear requirements and actionable backlog items.

You will manage ambiguity, maintain documentation, and support delivery readiness while identifying automation opportunities and ensuring alignment with Pearson outcomes.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 2–3 years of business/systems analysis or technology delivery work.
• Experience with Agile delivery, SDLC, and related tools.

Responsibilities

• Lead requirements elicitation for initiatives and system changes.
• Translate needs into functional/non-functional requirements and user stories.
• Draft acceptance criteria, process flows, and data mappings.
• Identify automation opportunities and AI-enabled improvements.
• Decompose requirements into backlog items and tickets.
• Collaborate with Product, Engineering, CX, Data, QA, and Operations.
• Maintain a single source of truth for documentation.

Skills

Requirements elicitation

Documentation

Systems integrations

Data analysis

Agile / SDLC

Backlog management

Stakeholder communication

Problem solving

Education

Bachelor’s degree in Business, Information Systems, Computer Science, Technology, Data Analytics, or related field

Tools

Jira/Azure DevOps

Confluence/SharePoint

Job description

Pearson is seeking a Technology Solutions Specialist to own business analysis for PPA system enhancements, integrations, and reporting initiatives. You will partner with Product, Engineering, Architecture, Data, QA, Client Services, and Operations to translate needs into clear requirements and actionable backlog items.

You will manage ambiguity, maintain documentation, and support delivery readiness while identifying automation opportunities and ensuring alignment with Pearson outcomes.