Technology Solutions Lead – AI-Driven Requirements

Pearson; Lansing (MI); On-site; USD 90,000 - 100,000; Full time

Job summary

Pearson Technology Solutions is seeking a Technology Solutions Specialist to own business analysis for PPA system enhancements, integrations, and data initiatives. You will partner with Product, Engineering, Data, and Operations to translate needs into actionable requirements and ensure traceability to Pearson business outcomes.

You will manage ambiguity within your scope, maintain a single source of truth, and support delivery readiness through collaboration with cross-functional teams.

Qualifications

• Bachelor's degree required or equivalent practical experience.
• 2–3 years in business analysis, business systems analysis, or technology delivery.
• Experienced with Agile delivery, SDLC, Jira/Azure DevOps, Confluence/SharePoint.
• Experience with enterprise systems, APIs, data analysis, and reporting preferred.

Responsibilities

• Lead requirements elicitation for assigned initiatives, enhancements, operational improvements, and system changes.
• Translate business needs into functional requirements, non-functional requirements, user stories, acceptance criteria, process flows, data mappings, and system behavior documentation.
• Decompose approved requirements into backlog items, user stories, and technical tickets in collaboration with Product, Engineering, Architecture, CX, Data, Security, QA, Operations, and business stakeholders.
• Facilitate backlog refinement, data alignment sessions, demos, and stakeholder requirement reviews.
• Maintain documentation as a single source of truth, including product/process documentation, API notes, data mapping, decisions, assumptions, and open questions.
• Communicate scope, risks, dependencies, trade-offs, and requirement decisions clearly to business and technology stakeholders.
• Identify opportunities for process automation, workflow standardization, and AI-enabled improvements.
• Support validation readiness by ensuring requirements and acceptance criteria are clear; QA and business partners remain responsible for primary test execution and UAT.

Skills

Requirements elicitation

Documentation

Agile

Stakeholder facilitation

System integrations

Data analysis

Education

Bachelor’s degree in Business, Information Systems, Computer Science, Technology, Data Analytics, or related field

Tools

Jira/Azure DevOps

Confluence/SharePoint

Job description

Pearson Technology Solutions is seeking a Technology Solutions Specialist to own business analysis for PPA system enhancements, integrations, and data initiatives. You will partner with Product, Engineering, Data, and Operations to translate needs into actionable requirements and ensure traceability to Pearson business outcomes.

You will manage ambiguity within your scope, maintain a single source of truth, and support delivery readiness through collaboration with cross-functional teams.