Technology Solutions Lead - AI-Driven Business Analysis

Pearson; Montgomery (AL); On-site; USD 90,000 - 100,000; Full time

Job summary

Pearson is seeking a Technology Solutions Specialist to own business analysis for moderate PPA system enhancements, product improvements, and reporting initiatives. You will partner with Product, Engineering, Data, and Operations to define requirements, document workflows, and support delivery readiness.

You will manage ambiguity, ensure traceability, and translate needs into actionable backlog items, user stories, and acceptance criteria, leveraging AI tools to accelerate drafting and analysis.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 2–3 years business analysis, systems analysis, or technology delivery experience.
• Experience with Agile delivery, SDLC, Jira/Azure DevOps, Confluence/SharePoint, process mapping, and requirements lifecycle management.
• Experience with enterprise systems, integrations, APIs, reporting, SQL/data analysis, or operational workflow analysis preferred.
• Certification such as IIBA or Agile certs preferred but not required.

Responsibilities

• Lead requirements elicitation for initiatives, enhancements, and system changes.
• Translate business needs into functional/non-functional requirements, user stories, and acceptance criteria.
• Document workflows, data mappings, and system behavior.
• Collaborate with Product, Engineering, Architecture, CX, Data, QA, and Operations to decompose requirements into backlog items.
• Maintain documentation as a single source of truth and ensure traceability.
• Identify opportunities for automation and AI-enabled improvements.
• Support validation readiness with clear acceptance criteria and UAT readiness.

Skills

Requirements elicitation

Requirements analysis

Documentation

Stakeholder management

Agile/SDLC

Education

Bachelor’s degree in IT/CS/IS or related

2–3 years business analysis experience

IIBA/Agile certs preferred

Tools

Jira/Azure DevOps

Confluence/SharePoint

SQL/Data analysis

Job description

Pearson is seeking a Technology Solutions Specialist to own business analysis for moderate PPA system enhancements, product improvements, and reporting initiatives. You will partner with Product, Engineering, Data, and Operations to define requirements, document workflows, and support delivery readiness.

You will manage ambiguity, ensure traceability, and translate needs into actionable backlog items, user stories, and acceptance criteria, leveraging AI tools to accelerate drafting and analysis.