Technology Services Specialist - IT & Classroom Support

Los Angeles Community College District

Los Angeles (CA)

On-site

USD 970 - 12,000

Full time

4 days ago
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Benefits offered by this job

Medical and dental insurance
Vision care
Life insurance 50k
Paid time off
Paid holidays
Vacation days
RETIREMENT PLAN
Employee Assistance Program

Job summary

Los Angeles Community College District seeks a Technology Services Specialist to provide technical support across multiple campuses, including installation, configuration, and repair of software, hardware, voice systems, data storage, and servers. The role covers smart classroom tech, cabling, and end-user assistance.

The position requires strong troubleshooting, customer service, and documentation skills, with focus on security, policy, and inventory management.

Qualifications

  • Associate degree or equivalent in computer information systems, computer science, or related field plus one year of full-time IT experience.
  • Alternate: High school or equivalent with 24+ units in IT and two years of tech experience.
  • Alternate: High school with three years of tech experience in heterogeneous environments.

Responsibilities

  • Installs, configures, troubleshoots computer equipment, voice comms, data storage, servers, and virtualization.
  • Sets up smart classroom equipment and integrates it with the district technology environment.
  • Performs software installation, upgrades, and maintenance with license compliance.
  • Responds to user needs, explains IT issues, deploys office and lab tech solutions, and follows up on stability.

Skills

Networking knowledge
Server management
Troubleshooting
Documentation
Customer service

Education

Associate degree in IT or related field
High school + 24 units in IT
High school + 3 years tech experience

Tools

Microsoft Windows
Microsoft Office
Learning management systems

Job description

Los Angeles Community College District seeks a Technology Services Specialist to provide technical support across multiple campuses, including installation, configuration, and repair of software, hardware, voice systems, data storage, and servers. The role covers smart classroom tech, cabling, and end-user assistance.

The position requires strong troubleshooting, customer service, and documentation skills, with focus on security, policy, and inventory management.

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