Technology Services Coordinator — Growth & Benefits

ArchKey Solutions LLC; Plymouth (MN); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Health Insurance (medical, dental, and

Vision coverage

401(k) with employer match

Paid time off and holidays

Wellness programs

Tuition reimbursement

Employee assistance programs

Job summary

ArchKey Solutions LLC, based in Plymouth, MN, is seeking a Service Coordinator to manage and coordinate service activities. The role involves collaborating with clients, contractors, vendors, and internal teams to ensure smooth operations, timely billing, and high-quality service delivery from our technology-focused division.

The ideal candidate will have strong organizational and communication skills, experience handling data in Salesforce and related systems, and a proactive, problem-solving

Qualifications

• High school diploma or equivalent; additional construction training is a plus.
• Experience in accounting and/or coordinating service work.
• Ability to organize large amounts of data in a fast-paced environment.
• Strong communication with employees at all levels.
• Independent problem-solving and time management skills.
• Demonstrated integrity and dependability.

Responsibilities

• Manages service project start-up activities and assigns FastTrack/Salesforce jobs.
• Coordinates service work for account managers via Salesforce, INRS, and Asana.
• Sets up new work orders via phone or email and ensures data accuracy in Salesforce.
• Maintains project set-up in systems and issues updated reports as requested.
• Maintains service records, customer communications, and status updates.
• Provides exceptional customer service and client satisfaction.
• Coordinates with resources to create purchase orders and insurance certificates.
• Prepares job cost paperwork and may coordinate scheduling of field staff.
• Works with project managers and field supervisors to ensure seamless service delivery.
• Assist with weekly/monthly invoices and research project costs.

Skills

Organizational skills

Scheduling abilities

Communication

Problem solving

Education

High school diploma or equivalent

Job description

ArchKey Solutions LLC, based in Plymouth, MN, is seeking a Service Coordinator to manage and coordinate service activities. The role involves collaborating with clients, contractors, vendors, and internal teams to ensure smooth operations, timely billing, and high-quality service delivery from our technology-focused division.

The ideal candidate will have strong organizational and communication skills, experience handling data in Salesforce and related systems, and a proactive, problem-solving