Technology Service Technician: Hardware & Software Support

TUSCOM; Tuscaloosa (AL); In loco; USD 36.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Descrizione del lavoro

A local technology service provider in Tuscaloosa is seeking a Technology Service Technician to handle customer issues, perform computer diagnostics, and ensure quality support in a collaborative workspace. Ideal candidates will have experience in troubleshooting computer hardware and software, possess strong multi-tasking skills, and demonstrate excellent customer service. The position offers competitive pay and a supportive work culture focused on teamwork and continuous learning.

Competenze

• Experience in computer troubleshooting and repair is essential.
• Ability to learn new products and services in a timely manner.
• Knowledge of current technology and solutions.

Mansioni

• Deliver excellent service and support to customers.
• Conduct troubleshooting and repairs promptly and professionally.
• Complete work orders and communicate effectively with clients.

Conoscenze

Customer support

Troubleshooting

Problem diagnosis

Hardware repair

Multitasking

Strumenti

Windows 10

Microsoft Office

Advanced threat detection

Descrizione del lavoro

A local technology service provider in Tuscaloosa is seeking a Technology Service Technician to handle customer issues, perform computer diagnostics, and ensure quality support in a collaborative workspace. Ideal candidates will have experience in troubleshooting computer hardware and software, possess strong multi-tasking skills, and demonstrate excellent customer service. The position offers competitive pay and a supportive work culture focused on teamwork and continuous learning.