Technology Service Technician: Hardware & Software Support

TUSCOM; Tuscaloosa (AL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Job summary

A local technology service provider in Tuscaloosa is seeking a Technology Service Technician to handle customer issues, perform computer diagnostics, and ensure quality support in a collaborative workspace. Ideal candidates will have experience in troubleshooting computer hardware and software, possess strong multi-tasking skills, and demonstrate excellent customer service. The position offers competitive pay and a supportive work culture focused on teamwork and continuous learning.

Qualifications

• Experience in computer troubleshooting and repair is essential.
• Ability to learn new products and services in a timely manner.
• Knowledge of current technology and solutions.

Responsibilities

• Deliver excellent service and support to customers.
• Conduct troubleshooting and repairs promptly and professionally.
• Complete work orders and communicate effectively with clients.

Skills

Customer support

Troubleshooting

Problem diagnosis

Hardware repair

Multitasking

Tools

Windows 10

Microsoft Office

Advanced threat detection

Job description

A local technology service provider in Tuscaloosa is seeking a Technology Service Technician to handle customer issues, perform computer diagnostics, and ensure quality support in a collaborative workspace. Ideal candidates will have experience in troubleshooting computer hardware and software, possess strong multi-tasking skills, and demonstrate excellent customer service. The position offers competitive pay and a supportive work culture focused on teamwork and continuous learning.