Technology Programs Operations Coordinator

ARM Institute; Pittsburgh (Allegheny County); Hybrid; USD 52,000 - 76,000; Full time

Job summary

The ARM Institute seeks a Technology Programs Administrative Assistant to provide comprehensive administrative and operational support to the Technology Programs team in Pittsburgh, with a hybrid work arrangement.

Reporting to the Senior Director of Technology Programs, you will coordinate project activities, maintain program documentation, prepare reports and presentations, organize meetings, and support day-to-day operations.

Qualifications

• High School diploma required.
• 3+ years of administrative, project coordination, operations, or program support experience.
• Advanced proficiency in Microsoft Office Suite and Microsoft Teams.
• Excellent organizational and written/verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Coordinate project kickoff meetings and recurring meetings.
• Prepare agendas, capture meeting notes, document action items, and track follow-up activities.
• Maintain project schedules and calendars.
• Organize and maintain operational project files, including OneDrive and Salesforce.
• Ensure proper document naming conventions, version control, and records management.
• Upload project deliverables to sponsor portals and collaboration platforms.
• Maintain project documentation throughout the project lifecycle.
• Prepare weekly status updates and program reports.
• Coordinate invoices and travel arrangements and expense reporting.
• Support onboarding and documentation requests.

Skills

Microsoft Office Suite

Microsoft Teams

Organization & time management

Written and verbal communication

Multitasking

Professionalism & discretion

Confidentiality

Education

Associate's or Bachelor's degree in Business Administration, Communications, Project Management, or related field

Tools

Salesforce

CRM platforms

Job description

The ARM Institute seeks a Technology Programs Administrative Assistant to provide comprehensive administrative and operational support to the Technology Programs team in Pittsburgh, with a hybrid work arrangement.

Reporting to the Senior Director of Technology Programs, you will coordinate project activities, maintain program documentation, prepare reports and presentations, organize meetings, and support day-to-day operations.