Technology Operations Lead — AI & Infra for Global Studios

OpenKrill; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Digital Media Management (DMM) is seeking a Technology Operations Manager for its East Coast team to support technology across global studios. You will manage infrastructure, provide tech support, and partner with global IT and security teams on policies and AI solutions.

The role emphasizes leveraging AI, optimizing processes, and ensuring compliance with data protection standards, with standard work hours and US residency required.

Qualifications

• 5+ years of technical experience including systems/tool implementation and AI integrations.
• Experience with creative production tools and business software such as Apple Business Manager and Google Workspace.
• Experience applying AI to improve technology workflows and processes.
• Strong communication and project management skills.

Responsibilities

• Manage and optimize technology operations for 3 global studios.
• Create and implement technical infrastructure to support business needs.
• Collaborate with global IT teams on long-term technology processes.
• Leverage AI to build efficient processes across workflows.
• Coordinate with infosec and privacy teams for data protection compliance.
• Act as administrator for group business systems and production tools.
• Provide leadership on technology infrastructure and AI integration.
• Support Mac and PC users and assess equipment needs globally.
• Troubleshoot technology issues across the group.
• Coordinate services between current vendors and outside contractors.

Skills

Systems/Tool Implementation

Technology Planning

Tech Support

AI Integrations

Vendor Management

Tools

Apple Business Manager

Google Workspace

Slack

Airtable

Frame.io

Adobe

Maxon

ServiceNow

Active Directory

Job description

Digital Media Management (DMM) is seeking a Technology Operations Manager for its East Coast team to support technology across global studios. You will manage infrastructure, provide tech support, and partner with global IT and security teams on policies and AI solutions.

The role emphasizes leveraging AI, optimizing processes, and ensuring compliance with data protection standards, with standard work hours and US residency required.